192 Rochdale Road, M407RA, Manchester, GB
For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do. Our customer service focus is entwined into the shopping experience, from visiting and browsing our site, right through to our speedy and secure delivery service that ensures you get your item quickly and in perfect condition. It’s important to us to ensure the customer’s relationship with William May is both smooth and enjoyable. That’s why we have a clear, ‘no-fuss’ returns policy and are always available to offer guidance or support should it be required. It’s this extra peace of mind that keeps our customers coming back again and again.
Received my ring in record time! And it was absolutely perfect…..
It was a present for wife she loves it thanks
Excellent service. Good quality items
Good 👍🏻 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
I highly recommend William May, i am an online shopper and have brought 2 heavy weight bracelets in the last year, both from William May, the description was faultless, absolutely stunning pieces of Jewellry. Really well set out web pages, excellent descriptions and very efficient customer services, postal service is second to none. Definitely recommend.
Having contacted Ian initially by email..then onto WhatsApp, from first enquiry to delivery of my purchase Ian was professional..friendly..extremely helpful and most importantly..gave me the best price for the piece in the UK! Something I had been trying to source for quite some months! When it arrived it was in pristine unused condition and totally complete! I can highly recommend William May for all your high end luxury pieces..⌚️👍
Have used Mays Jewellers for many years, this was the first time ordering online they didn’t disappoint excellent service and quality of goods
I've used William May, several times & every time their customer services is outstanding. JS
So much to choose from always a smooth transaction and delivery is spot on so happy with the jewellery pieces that I have bought new and secondhand pieces all comes in a lovely presentation box would highly recommend William May
Lovley ring
Lovely jewellery delivery on-time and quick
My only issue (I don't think it is William May's fault though) was I bought an engagement ring on finance and had the delivery address as my mum's address, but because it was bought on finance it got delivered to the billing address which obviously meant I had to make sure my future fiance wouldn't be in the house. Apart from that top notch
Very quick delivery of an outstanding bracelet.
Great service and a beautiful ring 🤩
I've bought from William mays b4 I'm very satisfied with the customer service and I recommend new customers to feel safe when purchasing anything from William mays
Loved the information that came with describing it all & quick postage I love that
Fantastic service and a perfect item! It made an amazing gift for my fiancé, and he absolutely loved it. Thank you to the team for making it such a great experience!
Professional service from start to finish, would not use any other jewellers. Like the saying goes,don't try and fix something that is not broken.
Great service
I have never left a review for william may and usuly its 5 stars all the way but recently i have had back to back issues one item being brought as the same time as i purchised so i missed out but i got a email from Daniel who i must say is top in service he sorted me a diffrent bracelet and a better one at that is service was great wen i call and he answers i am always nowing i be sorted . But 2nd mistake one week later was not top service i got no email or anything so i called and got told we sending item to you less then 5 mins later i get a call saying that one my items is to damaged and cant be sent and all i got was i will refund u the order no offer at all this time around and was to rush rush real shame i do want to point out this was not daniel this time around i rung to have a chat and the guy wasnt realy listening i stated i only buy pre owned and he kepted offering me new items shame realy as i said usuly the service is great here but i was offered no other items no voucher money off and evan charged me the full delivery wot i thought was bit cheeky two i will deffo be thinking twice now before ordering wots a shame otherwise all good .
