3 Taft Court, 20850, Rockville, US
Established in 1945, Whitaker Brothers is a trusted supplier of data destruction solutions, paper handling & print finishing machines, and mailroom essentials. Their product range spans shredders, degaussers, disintegrators, paper folding machines, paper cutters & trimmers, and paper joggers, and cater to government agencies, military installations and commercial entities of all sizes. Based in the Washington, D.C. metro area, and veteran-owned, Whitaker Brothers offers competitive prices, excellent service from their tenured and knowledgeable staff, and advice from their experienced product experts that surpasses any of their competitors. They pride ourselves on their ability to provide steadfast customer support long after the initial sale.
Shopping was easy on the website and we were even contacted personally to make sure we were getting the machine we needed. Great service. Was shipped the same day and we received it in 2 days.
Easy to order, great customer service, awesome product!
Not enough pic of the item from other sides. But I called with questions and the sales department was super helpful
Three days after I placed the order, I still haven't received the delivery confirmation. The delivery process was exceptionally slow. This makes me feel anxious.
I cannot say enough good things about my purchase. This was the first time I've ordered from Whitaker Brothers and the first time to buy a folding machine. I read reviews, watched videos & chose a folding machine. I placed the order and was pleased to receive an email from customer service. They wanted to verify my purchase and & be sure I was confident in my selection before they filled the order. I responded that it was our first time to purchase a folder, but that I had researched before making the order. Within 5 minutes of sending the email response, I received a phone call from their customer service asking if I wanted to discuss my purchase to see if the machine I selected was indeed a good fit for our company. The representative asked a few questions and determined that the machine I had purchased was way more advanced than we needed. He recommended a different machine. A machine that cost several hundred dollars LESS than the one I originally purchased. He canceled the original order, ordered the other machine and issued a credit to my credit card for the difference between the machines in one simple phone call. I could not imagine a more proactive response from any company. I will definitely order from Whitaker Brothers again.
Incredibly fast shipping, packaging and checkout was a breeze.
Fair price - Very fast delivery!
Excellent customer service and pricing. We will definitely use again and recommend to everyone!
When I called to place an order, I had to leave a message. When I got the call back, she was very abrupt, and told me to order from website, which I did.
Easy to order, great customer service
We have not received our product yet, but I have found customer service to be great!
Excellent. We ordered and received the order quickly via UPS!
The ordering process was quick and easy.
Quick. reliable. great service. Thank you Abraham for all your help.
Excellent transaction. Great communication. Will buy from Whitaker Brothers again!
Good old fashion service that doesn't seem to the norm these days.
We are very happy with the quality of service we are receiving from Whitaker Brothers.
Quick and Easy. NO Hassles. Thank you.
Machine was delivered quickly and meets expectations.
We were at a time when we disparately needed shredder oil. The orders came very quickly and we did not need to stop shredding. Great service and prices.
