Company

Vonage for Businesses | United Kingdom & Europe

15 Bonhill Street, EC2A 4DN, London, GB

About Vonage for Businesses | United Kingdom & Europe

We’re making business communications more flexible, intelligent, and personal, to help all sizes of businesses the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.

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Thierry 25 September 2024, 22:17

Sebastian was awesome in getting my new business line up and running. He walked me through everything well and was extremely professional. Thanks Sebastian and Vonage

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Nikki 20 September 2024, 19:47

Samuel needs a pay rise. I had a headache with the phones not leaving our message when customers call and it cutting off meaning our business was at a standstill for 24 hours and Samuel sorted it for us and it was up and running. helpful quick and friendly / 5 star I rang Vonage and got no where, Samuel sorted it on the chat

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Andres Vazquez 20 September 2024, 17:05

Great support provided by Kudzai. To the point and resolved my request swiftly.

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Cohort Tuition 17 September 2024, 21:39

AWESOME experience getting support from Panache. She is ALWAYS bang on and super helpful and goes the extra mile

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Aum Gordon 13 September 2024, 18:55

Always have a rapid and polite response and resolution when required. Excellent service. Thanking Samuel today

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Kartikya Patel 11 September 2024, 23:07

I thank Tomiris Ilyassova for the services on Vonage Business Solutions. She was very polite throughout the procedure and help to opt the services.

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Łukasz 11 September 2024, 22:17

Fast responses from theis support SAMUEL did amazing job! Excelent.

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Alistair Kennedy 10 September 2024, 20:18

well informed sorted my issues in seconds

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Ian Abbott 09 September 2024, 21:06

Customer service agent Tauffiq sorted out my problem with VOIP base unit after I managed to do a factory reset. They took a while to understand our hardware device, but eventually the problem was diagnosed as a non working provisioning URL. The chat lasted 3.5 hours, which shows some dedication!

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Mohsin Shoaib 02 September 2024, 21:34

Panashe a great man to get in touch with. Understood the query so well the first time and super quick in resolving the query.

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Niyi I 31 August 2024, 19:31

Tauffiq was very helpful. His instructions to resolve the issue was very clear. Thank you again Tauffiq

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Simon Oldfield 12 August 2024, 19:20

I had a rare need to contact customer support. I was directed to an online chat, which usually means going around in circles for hours, but Kudzai was excellent, resolving my issue quickly

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Nazar Awan 10 August 2024, 17:01

15 Years of working with Vonage. never had an issue

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Aiden Maddox 06 August 2024, 17:40

Kudzai was very helpful with setting up our new phone! We have dealt with Voange for many years and had no worries!

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Luke Shaw 26 July 2024, 23:31

Tauffiq was fantastic and very helpful. Much better experience than I have had previously with other agents. Tauffiq is a class above everyone else.

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Jacob Calvert 26 July 2024, 22:07

Brilliant customer service by Samuel, helped us getting the phones up and running in no time!

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Relive Physiotherapy 20 July 2024, 18:37

I had technical issue this morning. Had a lengthy chat with a nice guy called SEBASTIAN. He resolved our issues. Great guy. Give him a bonus please!

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Grace 12 July 2024, 22:14

Kudzai was quick to come online to assist. There were delays on responces.

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Ashley 09 July 2024, 20:34

HORRIFIC. 3RD TIME WE HAVE BEEN CUT OFF BY SUPPOSINGLY NOT PAYING THE BILL WHEN WE HAVE DD SET UP FOR MONTHLY PAYMENTS. SO FAR ALL PAYMENTS HAVE BEEN COLLECTED AND VONAGE HAS CUT US OFF AGAIN. WE ARE NOW FILING LEGAL ACTION. STAY AWAY FROM THIS INCOMPETENT BUSINESS!! WE HAVE LOST £10K DUE TO THIS AND WILL NOW HAVE TO RECOVER VIA COURTS

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Ameriwest Guest 29 June 2024, 00:03

Bisi is the best. I have been trying to call and chat for weeks to solve a problem but today Bisi has done what others couldn't do in weeks. Thank you for having someone like Bisi with you. Thank you Bisi