15 Bonhill Street, EC2A 4DN, London, GB
We’re making business communications more flexible, intelligent, and personal, to help all sizes of businesses the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.
Sebastian was awesome in getting my new business line up and running. He walked me through everything well and was extremely professional. Thanks Sebastian and Vonage
Samuel needs a pay rise. I had a headache with the phones not leaving our message when customers call and it cutting off meaning our business was at a standstill for 24 hours and Samuel sorted it for us and it was up and running. helpful quick and friendly / 5 star I rang Vonage and got no where, Samuel sorted it on the chat
Great support provided by Kudzai. To the point and resolved my request swiftly.
AWESOME experience getting support from Panache. She is ALWAYS bang on and super helpful and goes the extra mile
Always have a rapid and polite response and resolution when required. Excellent service. Thanking Samuel today
I thank Tomiris Ilyassova for the services on Vonage Business Solutions. She was very polite throughout the procedure and help to opt the services.
Fast responses from theis support SAMUEL did amazing job! Excelent.
well informed sorted my issues in seconds
Customer service agent Tauffiq sorted out my problem with VOIP base unit after I managed to do a factory reset. They took a while to understand our hardware device, but eventually the problem was diagnosed as a non working provisioning URL. The chat lasted 3.5 hours, which shows some dedication!
Panashe a great man to get in touch with. Understood the query so well the first time and super quick in resolving the query.
Tauffiq was very helpful. His instructions to resolve the issue was very clear. Thank you again Tauffiq
I had a rare need to contact customer support. I was directed to an online chat, which usually means going around in circles for hours, but Kudzai was excellent, resolving my issue quickly
15 Years of working with Vonage. never had an issue
Kudzai was very helpful with setting up our new phone! We have dealt with Voange for many years and had no worries!
Tauffiq was fantastic and very helpful. Much better experience than I have had previously with other agents. Tauffiq is a class above everyone else.
Brilliant customer service by Samuel, helped us getting the phones up and running in no time!
I had technical issue this morning. Had a lengthy chat with a nice guy called SEBASTIAN. He resolved our issues. Great guy. Give him a bonus please!
Kudzai was quick to come online to assist. There were delays on responces.
HORRIFIC. 3RD TIME WE HAVE BEEN CUT OFF BY SUPPOSINGLY NOT PAYING THE BILL WHEN WE HAVE DD SET UP FOR MONTHLY PAYMENTS. SO FAR ALL PAYMENTS HAVE BEEN COLLECTED AND VONAGE HAS CUT US OFF AGAIN. WE ARE NOW FILING LEGAL ACTION. STAY AWAY FROM THIS INCOMPETENT BUSINESS!! WE HAVE LOST £10K DUE TO THIS AND WILL NOW HAVE TO RECOVER VIA COURTS
Bisi is the best. I have been trying to call and chat for weeks to solve a problem but today Bisi has done what others couldn't do in weeks. Thank you for having someone like Bisi with you. Thank you Bisi