30 South Street, CM23 3AT, Bishop's Stortford, GB
We only stock quality fine wines and spirits, all expertly selected by our team of Hydrators. Our family-run independent is based in Hertfordshire and ships across the UK using a fully -tracked next day service.
I shopped with TC at Christmas they were efficient, turning around my order very quickly. Using them during COVID-19 was no different. We’re white Burgundy lovers and they have some excellent tasting ones, that hasn’t stopped us ordering the odd red, yet to try.
Only one of the two items I ordered was initially delivered. However, the company have now got back in touch personally to explain the status and that I should receive the replacement order very soon.
Excellent service, goods arrived as expected, would use again.
Extremely impressed with the quality of packaging, and the fact that you stocked exactly the wines I was searching for. Will definitely buy again.
Lovely wine - mineral taste and smells like wood smoke. Etna in a bottle!
Package delivered quickly in line with when they said it would be and was very safely packed as well.
You may like to review your delivery agent Delivery missed as they came earlier than promised time slot, for which I rushed back. Had to go chasing round the town to find them as I would not have been available the following day
Excellent service
Thank you very much indeed
Such lovely chaps, super helpful, fast delivery. Glasses intact! Highly recommend!
Excellent service. My order was out of stock, but after calling me to advise sent a more expensive alternative at their expense. It also arrived the day after and I hadn’t expected it until after the weekend. The Lambrusco was superb. Won’t hesitate to use twisted cellar again.
First time shopper, customer service is A*! One of my wine glass broken in the delivery. The online manager, Hallam, dealt with my problem straight away ready for Christmas. Excellent selection of wine, can’t wait to open the bottle of orange wine on the day :)
Excellent service. Many thanks.
Packaged well and delivered within 3 days very satisfied will contact again in the future as you stock very different products to the sheds. OK
Good prices & choice- speedy delivery
EXCELLENT SERVICE
Excellent service and a great selection of wines. 👍
Ordered some Bollinger Grande Rose 2004, Lucy called several times to make sure all was OK. Very smooth transaction. Well done
Fast efficient service and great choice of wines
Great experience. That didn’t have the exact vintage I’d ordered and phoned to check that the next year would be ok. Swapped a bottle on our order and didn’t charge any extra. Will use again.
