Company Details

Fantastic price. Fast delivery. Could not get any better. Thank you.

Bought some HP laserject cartridges. Easy to use website with a good product lookup/search facility. Good price and delivered quickly. I'm a returning customer and will most likely be back again in the future.

Great service , fast delivery followed by great price !

My first two purchases went smoothly, and without a problem - unfortunately it has not been the same this time. I didn't realise until 24 hours after the order should have arrived that it hadn't, so contacted Customer Services - I received an apology, I was told that apparently there had been unsuccessful delivery attempts (I had not been contacted, and was puzzled as we are the centre of the post code), and they would try to re-ship the next working day; when it didn't arrive by 24 hours after the next delivery date, I contacted Customer Services again - I received another apology, but was told the toners were now out of stock; it was going to be some days before they were back in stock, so I was asked if I would prefer to cancel the order and have a refund, I accepted this but I am still awaiting confirmation of the refund. This is disappointing, as up to now I had been very happy with their service.

Easy to order, competitive pricing especially for multiple sets, although I'm yet to use the cartridges. Also got a 10% voucher for my next order.

Excellent,thanks

Fast delivery and quality products

Many thanks for all the help in sorting the toner needed for my printer. Once changed printer worked fine.

Great service. Ordered Wed afternoon, arrived Thursdays morning post.Good price too. So far ink nice and black, no complaints and recommend to all. Will def. buy again from this Tonergiants.

Ordered 2 lots of glossy thick paper, and despite each pack being in boxes, they're both damaged due to using really thin cardboard to pack everything - as obviously it's been dropped in transit. All the paper is now bent on one corner and so is going back for a refund. I understand mistakes happen, so will see how easy the return/replacement procedure is and update this once done. EDIT: A very quick & painless replacement was sent for both reams, so happy to use this company again. But the packaging left a lot to be desired.

I ordered late one evening and the goods arrived the next day. Fantastic service. Thank you

Product arrived on time. Cartridge works in the printer. Easy to order.

Easy ordering system and delivered next day. Superb. Will definitely use again.

First time we used them and they were great from start to end - order was delivered on time - will use them again. Very Helpful Sales Team as well.

Printer cartridges delivered very promptly after ordering. All looks to be good although not yet fitted them to printer. Impressed by the customer service.

Toner delivered next day to a separate location. Much appreciated

I ordered original Samsung toner cartridges (a bundle of four colours) which, as usual, were received very quickly. However, when I replaced the black toner, my printer stated that it was incompatible. I spoke to Toner Giant who arranged a replacement. So far, so good. However, I recently replaced the yellow toner and my printer gave the same message - incompatible. I therefore presumed that this was an issue with the bundle of toner cartridges (given this happened to both the black and yellow toners). Quite surprising given that these were original Samsung toners. On this occasion, I e-mailed toner giant who stated that the issue appears to be with my printer. I explained that it was not the printer as I have since purchased a further black toner which worked with no problems. Despite this, I received no reply, and now I am left with a yellow toner that is incompatible (and therefore essentially useless) as well as the remaining two toners from the same bundle (which I expect to encounter the same problems with). I have subsequently purchased a yellow toner from an alternative supplier which works perfectly (again demonstrating that it is not my printer that has the issues), and leading me to leave this review. Although my experience with Toner Giant is isolated to this one bad experience, both my own and my companies business will now be with another supplier.

Very Good customer service.

Excellent service; competitively priced; delivery was quick and goods arrived well packaged and in good condition; would definitely use them again.

Easy to order. Easy to pay. Order was immediately confirmed by email. Goods arrived on time and in good condition. I couldn’t ask for more.