Company Details

I ordered a Chesterfield sofa and chair last month and I took delivery of them today. The service I received was exemplary and I can't praise Nathan, Luke and Richard enough. Nathan was always on hand to give assistance and guidance about my purchases both whilst in the showroom and over the phone, and my furniture was delivered without a hitch and was done with great care and, again, Luke and Richard were both very helpful and were happy to give me any guidance I needed. Excellent job guys! Top marks from me! Would highly recommend!

Gorgeous sofas - excellent handmade quality and customer services

The products feature a high-quality finish and come with excellent packaging.

Very I impressed with the brochure and sample pack which arrived very quickly and when I contacted with a couple of questions the staff were really polite and very helpful.

They sent out the leather samples very quickly and the quality was great. We just opted for another company because we preferred their models.

Prompt and smooth delivery from Luke and Richard, who were also very friendly to my little helper :)

Thank you for your swift and helpful service. Samples received quickly and support on the phone

I received my six fabric samples quickly and packaged nicely with a little catalogue. The samples were if good quality and size.

Very nice samples and great customer service!

Exceptional service from beginning to end. Delivery drivers Richard and Luke, kept me informed, arrived exactly when they said they would and then didn't complain once about the small door. They even took all the packaging away. Thank you.

Arrived on time extremely polite and helpful and went above and beyond fantastic service thank you Luke and Richard

Very polite, punctual & helpful delivery drivers. A top quality service.

I recently contacted the Chesterfield Company to order some leather swatches. The process was very easy and I received the swatches a few days later. Now I just have to decide which one to go with as they are all so nice. So far, my experience with the company has been very positive.

Ordered samples, they were delivered on time, the leather samples look fab, just need to decide on colour.

Ordered leather sample and brochure, promptly arrived two days later, now I’m eagerly awaiting my Arundel vintage auburn leather sofa

Yes samples great quality and exactly what we might want. Sadly access is tight and we don’t think we would get one of the chesterfields in. Only negative is that you use serpentine springs which in our experience don’t last well.

Good communication by email. Received a brochure and samples ad requested. Samples are very good and I shall be in touch again

I purchased a Manchester Vintage Leather Armchair & Queen Anne footstool from The Chesterfield Company after being delighted with the Vintage Cognac colour sample. Initially I was impressed with the comfort and quality of the armchair & footstool but 3 years on I have a very different view. The colour now has completely drained from the leather in all areas, leaving a bland tan colour that is devoid of the cracked two tone finish the leather once had. After contacting The Chesterfield Company I was pretty much told that the colour fade was my doing: “Leather can react to its environment such as sunlight fading, drying in heat but also other things can affect it such as we've seen room sprays that land on the leather and strip the natural waxes and affect it or even the natural body oils that are secreted from the skin (particularly if a person is on certain medications) can react with leather and cause colour loss.” The armchair and footstool are not exposed to direct sunlight and I do not use room sprays in my home. I have recently paid several hundred pounds to have a furniture specialist restore the leather and it was commented on that the colour fade should not have happened so soon (3 years??) after manufacture. Poor colour retention is often caused by substandard leather preparation to promote colour absorption, or a lack of a hard wearing top coat lacquer, which explains why there has been such a drastic change in colour after such a reasonably short time (there is a reason why only a 12 month warranty is provided on the leather). The Chesterfield Company - do not trust them, do not use them!

Bought two sofas from the Chesterfield Company and they are lovely. A really helpful team too. Great communication from Nathan and really efficient delivery.

Hi Last week I ordered a samples ,they arrived very quickly,on monday. I am excited,they are nice size and quality,the smells like leather too. I can’t wait to order a new sofa,thank you