Queen Mill, Queens Road, BB5 6DR, Accrington, GB
Established in 1896, Taskers has grown to become the North West's premier furniture destination, both in store and online. With a showroom that spans over 40,000 sq. ft., and thousands of products available to buy online, Taskers prides itself on helping you create your perfect dream home from the moment you step through the doors right up until the delivery of your order.
Had great advice and excellent service from Paul at Taskers when I recently placed an online order.
We were dealt with in a friendly and informative manner by someone who was very knowledgeable and helpful but not pushy.
Placed an order in February. I was told the furniture would be delivered to my home at the beginning of May. I chased the order up around this time and was told they hadn't arrived. Didn't actually receive them until the beginning of June. Customer service has been OK but unsure as to whether I would use them again . Mainly due to delivery. Products bought are of a good quality.
Excellent range of quality products, well displayed. Competitive prices and knowledgeable salesmen who do not use high pressure sales techniques. We have been customers for many years and are always very happy with the service we get.
Got a great deal and no high pressure sales pitch from sales team,all our questions were replied professionally and we bought extra furniture at very reasonable prices,I would definitely recommend a visit as this family firm is very competitive and special thanks to Dan who helped us with all our needs 👍👍👍
The friendly advice in the sales room. The order process, its simplicity and clarity. Very professional delivery service
The reception in store was warm and friendly. Malcolm Pitts helped make the purchase easy and explained the products with good knowledge and a sense of humour. Would definitely recommend the service and products to all my friends. Thank You!
Ordered a rug, came on time. Happy with customer service. Would recommend
I Ordered a suite and a rug from Taskers. The delivery date was delayed several times and when the items were delivered, the cushions pictured in the photo on their website were severely lacking. They did attempt to rectify the situation and ordered me the extra cushions free of charge but it took an eternity for them to arrive, which I found out was because the supplier was out of stock of one of the materials. No communication of this was received and it was up to me to keep chasing for a reply and outcome. In the end I contacted the manufacturer and they stepped in. The rug I bought was £499 and in less than a year of it being delivered started fraying at the edges, a rug of any price should surely last longer than this but one for this amount of money I would have expected to last longer. Taskers accused me of pulling the rug ! I have sent numerous emails and photos and they have decided that I need to prove a fault on delivery. There wasn’t one on delivery it happened since.i have reported them to trading standards and I am in the process of taking next steps. All I want is a repair. The sofa I bought from they needed a repair soon after delivery and they did rectify that.
I received the items I ordered. Well packaged and fast delivery I would buy from here again.
the gentleman that help me was extremely helpful and pleasant
The sales person was extremely helpful and went out of his way to ensure that everything was just as I wanted, I would definitely come back to Taskers again if I need anything for my home, they have a fantastic array of stock.
Very helpful and friendly service. Did not intrude whilst browsing
Lovely staff in store when purchasing goods, horrendous customer service when issues arise with emails constantly ignored. Sadly this has put us off shopping at this store again.
What a great experience from visiting the store to the furniture arriving, had a slight issue with one of the chairs and Taskers couldn't have been more helpful in getting eveything resolved.
Dan spent a long time with us ensuring we got the most suitable armchairs for our individual needs. Very happy with the experience and the vast choice available.
Great experience with helpful and knowledgeable staff
The staff are so passionate on what they sell and nothing is too much trouble for them
We came earlier this year to pick carpets for our living room and nursery. When I first walked in, I thought how will I ever decide on one, there was loads of choice. I am very indecisive anyway, so I thought we would be there all day! We were greeted by someone called Phil who went above and beyond, there was no pressure at all. He asked where the carpets were for and the decor in each room and brought carpet samples over. I loved the ones he picked straight away and that’s what we went with. He let us walk on the samples with the underlay on too. The carpets look amazing in our house and have finished each room off nicely. They came sooner than expect too which was a nice surprise! We would highly recommend taskers but a special thanks for Phil who gave us a great service. Thank you Phil.
We went into Taskers with an idea of what we wanted and with their expertise and knowledge, we managed to find, sort and select the furniture we wanted. We were not rushed into buying the first thing we saw, and their time and patience showing us around their impressive store helped us make the right choices. It made the decision to purchase from Taskers an easy choice.
