Unit H1/H2 Gildersome Spur, LS27 7JZ, Leeds, GB
Can I just say I’m so impressed with my couch again it’s the second time I have bought from yous and I honestly wouldn’t go anywhere else. The only reason I sold my other couch was because I have changed from grey to cream. The quality is amazing thanks again 😊
I’ve had my sofas a month now and love them. Very helpful to order and show different styles based on what I wanted. Quick delivery dates too, came within the week I ordered.
Customer service on Facebook was A++++every question asked was answered in a timely frame. Not sure who I spoke to but they were always friendly. I must say the pictures and videos on fcebook don't do the sofas justice I received mines on the 21 February and I was beyond impressed the sofa are well built and stunning. You won't be disappointed. The delivery guys were very friendly as well I'll rate my experience A++++. Sofa materials are beautiful cushions are firm and soft in the right places and affordable price. An extremely happy customer!
Best sofa-buying experience! I was hesitant to buy online, but Sofa Empire UK made it so easy. The sofa arrived in perfect condition, and it’s everything I hoped for. Thank you!
Perfect purchase! The craftsmanship and attention to detail are incredible. It’s both stylish and practical. Sofa Empire UK truly delivers on quality and service!
From placing the order to delivery, everything was seamless. The sofa is exactly what I was looking for—modern, cozy, and well-built. Will be back for more!
Beyond expectations! The sofa is beautiful and comfortable. Customer service was excellent, answering all my queries patiently. I’ll definitely be recommending Sofa Empire UK to friends and family!
Great value for money! The sofa is stylish, durable, and super comfortable. The team was very professional, guiding me through the process smoothly. Would definitely recommend
Love my new sofa! Sofa Empire UK has an excellent collection, and the prices are great. The comfort level is beyond expectations, and it perfectly fits my space. 5-star service!
Iv read some negative reviews on this company and i can only write from my own experience. I recently purchased a beautiful sofa and chair, from ordering to delivery was 5 days! Wow.. fantastic communication through the entire process. Furniture was so nice that I ordered the second chair! However a few days after delivery I noticed a upholstery defect to sofa arm, so I contacted them, via email, website and also WhatsApp. I know they are an extremely busy company but a week later they responded and arranged immediate pick up of sofa the very next day for repair. Again from pick up, repair and redelivery was 5 days. Was kept updated during the process. I truly cannot fault this company at all and even the couriers were friendly and helpful in placing items just where I wanted them. I would not hesitate to purchase from them again and have recommended them to all my friends and family. You do have to dispose of wrapping yourself which wasn't an issue to me as the service has just been such a good experience. Thankyou Sofa Empire.
Highly impressed! The sofa I ordered was exactly as described, with top-notch fabric and a sturdy frame. Customer service was responsive, and the delivery was prompt. A great purchase.
Fantastic experience! The team was super helpful in choosing the perfect sofa for my living room. The quality is outstanding, and the design is just stunning. Will definitely shop here again.
Amazing quality and service! Bought a sofa from Sofa Empire UK, and it exceeded my expectations. Comfortable, stylish, and reasonably priced. The delivery was smooth and on time. Highly recommended
Fast delivery lovely sofa two great drivers chatting couldn’t have been more helpful many thanks
At first I worried is it legit, i ordered and it was delivered within a week, this is now 2 weeks later and corner unit looks good, feels more solid than my last one which I bought from house of Fraser, im really happy with it i bought scatter back version, i am going to go visit company and see what it would cost for full back cushions so i can mix it up, yes im very happy and would recomend, a third of the price of my last one and stronger
Great service from start to finish (was less then a week from ordering to delivery) delivery men were lovely guys and very honest as I over paid by mistake and they told me straight away. Not only did they carry up 2 flights of stairs they assembled and took the rubbish away. I absolutely love my new sofa great quality and price.
Highly recommend Im always a bit iffy buying from companies on Facebook but these guys have been amazing since 1st point of contact. So helpful back and forward with messages helping me pick my sofa. Never once pushed for the sale. I spoke with them about a month ago then put myself off because it's on Facebook, not once did they contact me pushing for the sale. I then contacted them again. Ordered my sofa on Saturday and had it the following Friday. Paid a small deposit and the rest in cash on delivery. Sofa is absolutely beautiful and fits perfectly. The delivery guys we lovely too. They confirmed a delivery slot the day before and then called me whe they were 15mins away. Would highly recommend and would definitely use again.
Absolutely fantastic service from the first message, to delivery. It’s is beautifully made and just what I was expecting. Thank you so much xx
Perfect sofa!! i was so worried ordering as i was scammed in the past from another sofa place, my friend recommended here so i thought why not!!! i am very impressed with my sofa, its such a beautiful sofa and amazing quality! im really really happy with it, i had a corner sofa with a chair and extra cushions! thank you!
This is a review for sofa empire ltd on Facebook. I bought my second sofa from them 3 months ago. There was an issue with the ordering of material so delivery was delayed which was fine. I got my sofa and was happy with it until I noticed the foot was broken so contacted them and they sent another one out. 3 months down the line my sofa is an absolute mess! The material they have used is NOT chenille, it has went all furry and bobbly, it’s ripped in the corner and has no fire safety labels on it!! I contacted them on Facebook asking if someone could contact me regarding this and if there is a warranty on the sofas and I’ve been blocked! I have no way to contact them now so have no choice but to go to trading standards. Found it a bit suspicious that they took photos of my drivers licence when they delivered the sofa also! I bought this on finance they have got their money and this is why they have now blocked me! The sofa should not be fraying like this after 3 months. If I don’t get contacted within 7 days I am going to trading standards to get them to sort this out!!! My advice to anyone is to stay away from them! If anything goes wrong you will not get a reply only blocked from them!! Disgusting way to treat customers!!
