Unit H1/H2 Gildersome Spur, LS27 7JZ, Leeds, GB
Absolute rubbish company delivered half off my sofa on weds advised the rest would come yesterday nobody turned up for them to text at 10pm last night asking to deliver at 5am this morning , delivery men have bad manners never would I use this company again and Monday morning il seek legal action
Fast free delivery. Quality sofa and amazing value for money. The delivery driver informed me an hour before my sofa arrived, they were polite and professional. Definitely would recommend.
Easy ordering, lots of colours to choose from. I was let down by another company but sofa empire promised they could do a certain date for Me and they kept to their promise. They sent a time slot and then a further call when they was half hour away. The delivery drivers carried it in for us too. Thanks!
just had a 2/3 seater sofa delivered this morning it's lovely with footstool my mam is over the moon thank you highly recommend yous also.
Absolutely made up with my new sofa from you. It was delivered in two days and it’s just perfect for my living room. Communication was fantastic and service I truly couldn’t fault. Thank you so much 😍 xx
Recently we purchased a sofa from sofa empire via Facebook. Having sent a few messages trying to decide type of corner sofa and colour these guys were really quick to respond and helpful in deciding. A small deposit was paid and delivery date selected. However a couple of days later we recieved a phone call to state that due to material not arriving they had to push back our del very by 4days. The gentleman on the phone was really apologetic and arranged a new date. On the say of delivery I recieved a phone call 15mins before arriving. Both delivery men carried it in the living room and helped to remove the plastic before helping slot the sofa together. Both were polite and helpful. Overall experience the team are very helpful and quick to respond to any questions. Even with the delay they were very quick to contact us to state the issue and next delivery date. We are really happy with our sofa and would 100% recommend this company to friends and family
Overall, I do not recommend this company. Whilst they may offer fast delivery; the quality of their sofa’s are terrible. They come misaligned and take months to try and rectify. They are very slow are responding and fail to address the issues. They have sent a replacement part but still has issues due to the poor manufacturing quality control. Once they leave all of their rubbish behind in the middle of the driveway. Avoid at all costs. I have now commenced legal action to recover my money.
Ordered a sofa from here on the wednesday night, i had the delivery by saturday morning at 9am. The two delivery guys were very helpful as got the sofa indoors for myself and made sure colour and style was correct. The service and communication is amazing! The sofa itself is gorgeous!! Would 100% recommend and use again.
Amazing service, ordered on a Wednesdays and it was delivered the Friday! I raised concerns about where I live and the size of the front door but nothing was an issue for the delivery men, they were very polite and manage to get the sofa in without any damage
Avoid avoid avoid Paid a deposit and was promised a sofa to be delivered on 2nd June.. delivery was then bought forward to 1st June between 5 and 9. No sign of sofa.. was then told 10.30 and when I said that’s too late was sworn at and I have screen shots of this. They now have my money and I have no sofa so will have to contact bank or police to get my money back. Fraudsters
Avoid and do not trust Sofa Empire also known as (sofa world LTD) I paid extra for bolster cushions and they wasn’t delivered along with my sofa. I was told they would be posted next day so asked them three days later for the tracking number to be blocked by them.
Would highly recommend this place. I was concerned as I initially found it on fb and having being ripped off my someone else. And there wasn’t loads of reviews but I could see the reviews were all 5* and we re genuine. With it only being a £50 deposit. The service was great, delivery driver was lovely. But the sofa is really nice and was very reasonably priced
Just received our sofa today and I am absolutely over the moon with it. We ordered the Belgravia U Shape - Alaska. Brilliant price for a beautiful sofa, well made infact its better than the over priced sofas from the big name shops. Great communication from start to finish. Happy customer.
The customer service was excellent and I was completely satisfied with the overall shopping experience.
Beautiful sofas… Love them xx Thanks x Sarah x
Sofas arrived yesterday. Top quality 👍
Amazing sofas! Very friendly customer service team. My sofas arrived very quick and I was kept informed at all stages after ordering from Sofa Empire.
Very good quality, price is reasonable and sofa arrived within 2 working days! Top marks….
Super service and good range and quality of sofas. Managed to find exactly what we were looking for without being over priced. UK made sofas so no long delivery times which was helpful. Would definitely recommend these guys!
At first I was a little skeptical ordering from these guys as I have never heard of them, however when I looked at reviews I decided to give it a go. Before ordering I explained I was a little skeptical, so they invited me to look at their manufacturing factory where they make all the sofas. Wow… I was so so impressed it restored my confidence, and they are truly an amazing company as all the staff was so helpful, supportive and they even showed me their fabrics. It’s all handmade in their factory in Leeds and it’s a big factory size set up. I decided to go ahead and order from their website and I paid using PayPal. My sofas arrived within 2 working days as stated and also the driver Tom was so kind enough to move my old sofa out. Great company! Give them a go, and even go look at their amazing factory if you are having doubts.
