Unit 2 Swallow Court, AL7 1SA, Welwyn Garden City, GB
I missed a key step in loading the Silver Fox tie on cable labels and the print was out of alignment. Miro from SF walked me through the process and solved the problem in under 5 mins. Thanks.
Very responsive, great product support and the labels sheet have saved us huge amounts of time already.
Highly recommended. Silver Fox are always available and really care about their customers, The team always take time to listen and offer alterative or best suited products to fit your requirements - thank you SF.
Very helpful support team and cannot fault the DTP-1/300 printer for Cable markers & core IDs. Made our life offshore much easier not having to wait for these to be shipped out.
This 2 stage key business is very frustrating. Not sure if it's me, as my program quit working. Asking for another key. Has to be a better way. I'm now searching for another alternative to labeling networks
Good sales support by Niki - product worked well
The product was just what I wanted and the staff at Silverfox helped me in my understanding of the product.
Work for an electrical contractor based in London, primary use is wrap around labels and tie on SWA labels, will be using if for other needs as they arise, HV labels etc. Prior to getting a silver fox printer we was ordering our labels on a per job basis, moving to printing our own I can say comfortably the printer paid for itself on the 1st job, customer service is fantastic always happy to help, special thanks for Amber who calls every couple months to check in and make sure we are getting on well with the printer, has a solid understanding of our use case and very helpful, definitely needs a promotion, Also company offered a free one to one via teams just going over functions of the software, I’m somewhat of a tech and I still found it very useful, highly recommended.
Great support from the team. Had some small problems with my license key, but replies were really fast. So i was able to solve my problem the same day!
The Silver Fox Labacus Software is superb to work with very user friendly with many options to suit your needs. Very approachable team especially Amber who I have been dealing with
Silverfox has always provided a great service. Amber Manly has always been a pleasure to deal with ensuring we are kept up to date with latest developments
Thank you so much for your excellent service and for always be willing to help! You are GREAT!
Service from Silverfox is always very quick, and staff are always accommodating and friendy. However, products are a bit expensive, but are good quality.
Silverfox have always been very professional, with lightning fast service and labeling solutions that are second to none. Amber Manly has always been a pleasure to deal with ensuring all our needs are met and with free training to boot! Thanks Silverfox!
Use the printer for labelling cables. Easy to use and support is very good.
Great technical support! Working remotely in the Falkland Island has it challenges but a quick call over Microsoft teams and I was set up within minutes!! Thank you Miro Wachulski
Silver fox recently provided top grade labelling for my maritime business. The durability of their fox flow labels surprised us and we would definitely recommend.
Dom and Alex are trustworthy guys, and very knowledgeable in their fields. Highly recommend working with them! Pester them with your label questions, they seem to have answers for everything.
We and more importantly our clients are very happy with the labels. I have had a number of issue (my end) and found Silver Fox very helpful & fast helping me resolve the issues. I recently had a training session and found it very useful. Delivery is always super fast which keeps the labels flowing.
Great company, very helpful, quick turn around on orders