Company Details

I enjoy working with the SilverFox team. Their pinter is an excellent addition to our company workflow. Miro is very communicative and ready to help promptly. Getting support when I need it is precious to me because it allows a working day to go smoothly. Thank you, Miro, for the training and all the support. I am looking forward to working with you and Amber again.

Moving to a new computer did not start out good by myself so emailed SilverFox at 09:00. Got a response from Miro Wachulski at 09:20. We setup a Teams call at 9:45 and everything was up and running within 5 minutes. Excellent job and keep it up...

Miro Wachulski assisted me very well with my issue with the LabelFlex software licensing.

I was having some issues with the printer so Miro gave me a technical lesson on how to setup the machine and print the labels we require! I was really impressed with the help Miro gave me and he spent time showing me a number of different useful ways to use the software for various bits of equipment I will need labels for.

Used silver Fox labels for many years with same software on a PC but had to upgrade to the latest software when upgraded PC. Problem after problem then arose and ended up discovering that the new software had a major bug in it (well at least 1 I know of)! Miro did find it and offered a quick get-around fix but it seems apparent that the new software is not properly tested. Not impressed Silver Fox!

From the moment I enquired about the fox in the box the staff were most helpful, talked me through what I needed, item was shipped next day, when I set up the equipment they was on the phone to talk me through using it.

I was having an issue installing the ribbon on our printer as it was the first time I have had to change it. I rang the support team (Miro Wachulski) who answered straight away and arranged a video call. He then talked me through the procedure. It took about 10 mins, a lot quicker than the previous 45 mins spent trying and searching to find the correct way to do it.

Really enjoy using this printer. The training was very helpful and the after sales care has been second to none.

Miro was a great help with the printer set up today and very efficient in knowing how the software worked and how to fault find on the printer. He was also very friendly and a credit to your company.

Quick, efficient and easy to use.

Great support once again. Miro you are the best mate.

As an Offshore Asset Coordinator, having the ability to print cable labels on-demand is an often critical part of my work. Miro Wachulski offered prompt service to clarify and apply my company's software license, ensuring no gap in service.

We have dealt with Amber throughout the ordering and setting up of our Label machine and she has been nothing but helpful! The machine is great and easy to use, support was also offered in a timely manner.

Great labelling machine, easy to use and customer service is excellent. Would highly recommend

Really useful labelling software which makes our job a lot easier, great customer service. Ambers always really helpful.

I was using another brand of wrap on labels but found them to be a bit too translucent. Tried Silver Fox and they are better suited to my application. Had some issues with the license key but was helped quickly with Tech support Miro. Timely responses and even a Teams call. Cant ask for anymore. Thanks for your patience Murray

Dom Michaelson was extremely helpful throughout the quoting and ordering process, providing quick turnaround times and prompt responses. Thank you Silverfox!

Product is brilliant, exactly what we needed to label all our cables onsite. Silver Fox team cant do enough for you either following purchase, Dom, Alex thank you. Highly recommend

Great customer service. Easy to deal with via email and phone. I highly recommend this company for all of your needs. Dom was so nice and helpful with all of my changes and very knowledgeable with what i did need.

Thanks for all follow-ups