324 Datura Street, Suite 400, 33401, West Palm Beach, US
At Ship Sticks, our mission is to make golf travel simpler, easier, and more affordable. In 2019 alone, U.S. airlines collected $5.76 billion dollars in baggage fees, up 18% from 2018. As airlines find ways to gradually increase pricing for carry-on and checked bags, your once reasonably priced ticket is nearing double the value initially paid. Our goal is to provide golfers with a hassle-free alternative to lugging their clubs to and from the airport – so as to improve the golf travel experience, increase the number of rounds played annually, and grow the game.
Perfect to and from
Excellent. Highly recommended.
Very reliable - Ive taken several trips, and never any problem.
Product always arrives ahead of schedule. Clubs handled with more care versus an airline. Using coupon etc. makes the price more reasonable.
As expected
No stress, very simple. what else can you ask for ?
Great service and right on time.
Flawless. Couldn't ask better service, timeliness.
Couldn't have been easier, the clubs got there and back on time, no damage, perfect. When I dropped them off at the FedEx location I asked them if using Ship Sticks was cheaper than just using Fedex.... the FedEx employee's response was "Ship Sticks is way cheaper".
All occurred as described. Neither bad or good. You did your job
Very convenient service and the delivery arrived early!
Everything promised was delivered as advertised. No issues at all. Provided an unsolicited upgrade to the service with no change in price.
Your customer service team is always the best. They help me find the best pricing and help me with the shipping label as at times it’s a bit challenging regarding either drop off or pick up. Also, my clubs are always delivered on time.
Clubs were picked up promptly and safely delivered as promised.
I have used them many times and they always pick up and drop on time. Never have had any issues.
Easy to work with on the phone. On line arrangements more difficult to deal with
When I scheduled to ship clubs, you asked if I’d ship in a bag cover or box. In the past I always used my club cover. This time I chose a box. When I dropped clubs off at Fed Ex, it surprised me that I had to pay an additional 30.00 for the box. Your information was not clear.
I am a first-time user and was under the impression that ShipSticks picked up AND PACKED, then delivered. I felt this was going to be worth it since I was out of town and my clubs were at my golf shop. When I realized ShipSticks didn't pack, I had to scramble to get a friend to help. I forwarded the printing labels and he took the clubs to FedEx, where they packed the clubs and shipped them. In the future, I would just go to FedEx, have them pack, label and ship for less than ShipSticks. Without ShipSticks packing, it's not worth the trouble. When I pay for service, I want a COMPLETE service. I will say, when I called the support service, they were quick to respond, but, of course, they couldn't really help since I was asking for a service that didn't exist.
The process was super easy!
Customer service excellent as I did not have a straight forward shipment (Calif to France). All sorted and clubs arrived ahead of schedule
