Company

Safestore

Brittanic House, Stirling Way, WD6 2BT, BOREHAMWOOD, GB

About Safestore

You must be logged in to leave a review.
image
KA 13 January 2025, 20:32

very helpful member of staff (Junior), great customer service

image
Mr A 13 January 2025, 17:02

Jason was really helpful, we managed to book a viewing and organise a unit in a good timely fashion. Great Company

image
Lisa 12 January 2025, 18:41

Martin was extremely helpful, great service and friendly staff

image
Bob Mackles 12 January 2025, 18:32

Went online to get a quote as I was checking prices, was forced to give my personal details and in less than 12 hours they've called me 3 times already. If you force me to give you your number to get something simple like a price, I shouldn't then have to make contact with you to not harass me afterwards. Terrible practice.

image
MRS ANASTASIA 10 January 2025, 19:49

Junior was polite informative and patient

image
Anonymous 08 January 2025, 22:51

Very simple to organise and the staff were very quick to respond to any questions asked!

image
Lisa Moore 06 January 2025, 18:21

All as good from admin to facilities. Very happy.

image
James Graham 04 January 2025, 19:50

Very helpful, Sarah showed me different units and helped me figure out the size I would need. Very easy and pleasant

image
Luke 03 January 2025, 13:55

Danny went above and beyond by calling me on short notice and accommodating my situation. He was highly knowledgeable and made the process seamless.

image
Colleen Armstrong-Thomas 03 January 2025, 01:39

I was very happy with Safestore Slough. I was storing long term, and because I was prepared to sign a 12 month contract, I got a reasonable deal. Then comes the 266% price increase. I try to negotiate a lower, more reasonable price, and get told that the best they can do is substantially more than all of their local competitors. Pure greed, so have given notice.

image
Joy Macnally 02 January 2025, 18:34

Don't know yet

image
talanio Talan 31 December 2024, 02:37

Regular price hikes. Please be aware that Safestore increases their prices every year like clockwork without any justification. They simply do it to rip customers off and for no other reason. I personally had 4 price hikes and the 5th one was the final straw. They are ok if you use them for the summer or for short term. Otherwise please avoid at all cost.

image
Ms Wilson 27 December 2024, 19:49

Next to excellent and good a very polite and also courteous customer service in store and especially over the telephone.

image
TradingView Guy 27 December 2024, 02:18

I went to safestore and they said they cant help because they have no storage left

image
Nikki Shaw 24 December 2024, 02:50

Awful service gates not working, lift out of use unable to take DD on date agreed staff really don't care as long as they get your money they are not interested in being helpful !

image
Tan Jun 21 December 2024, 20:52

Very smooth experience, the representative that helped me, Michael, was really professional, efficient, and friendly. Very smooth process and would store my luggage here again if need to!

image
nm 20 December 2024, 19:52

Dreadful company. They knowingly trick you into agreeing a contract only to hike the price 20% or more after 6 months. We're talking to Trading Standards & Consumer watchdogs about this company. They hide all kinds of things in the small print and pretend that's okay, when they need to overtly tell you what they're doing before you sign, and that they will be increasing your price in 6 months.

image
Ian 20 December 2024, 02:29

Had a very pleasant experience at safestore in Bolton. Very easy set up and Tonya was very helpful and couldn’t do enough for us.

image
William Cave 19 December 2024, 00:47

The safestore in Guildford is managed by the most helpful and cheerful staff. The team of Rachel, Jack and Luke are always welcoming with a happy smile on their faces, people who actually seem to enjoy their jobs! It's far better than the other well known brand behind them that is just a faceless box. Highly recommended.

image
Anon 15 December 2024, 20:00

Really fast to set up.from first contact to getting access to storage was 2 hours. Easy app-based registration but very friendly and competent staff too Handy location off the a1 Could do with later opening more weekdays