Company Details

Great laptop for private use. Looks as new.

Laptop doesn't charge and they promised me a new cable but no confirmation, no follow up anything. Disappointed and poor service thusfar

Item was exactly as described in perfect condition and arrived within days of ordering - thank you

Several communications by phone and email with Dominic for guidance which were very helpful. Prompt delivery. Very happy with chosen computer.Much better spec than I could have otherwise afforded. Immaculate condition. Bought the 3 year extended warranty.

Lots of selection for all budgets, spotless laptop, quick delivery and great staff!

My company have partnered with Refreshedbyus so I tried to purchase a laptop through the scheme. Despite following the instructions, their website would not allow me to register. I rang them and was asked to send a screenshot of the error, which I did but got no reply back. A number of hours, emails and further phone calls later they finally told me it was due to an update to their site and that their stock had sold out in the meantime. Given the poor state of their website and customer service I’m maybe better off without one of their laptops

This company offer a good selection and value for laptops and the grading of their equipment is precise and fair.

Quick, helpful service with excellent products. Would use again without hesitation. Delivery Dublin without delay or extra charges.

For some reason Windows 10 on this refreshed Dell laptop, kept reverting to WORKGROUP. My LAN is not called WORKGROUP! No matter how often I changed the name it reverted back to WORKGROUP. This is no use to me! I have a LAN with a 24 port switch - my PCs and laptops must be able to see each other. Since then, I discovered that Windows 10 Pro had been installed and was primed for business use. I managed to change this to private use and set up a new local account. The Workbook name problem is now resolved. Other than that difficulty, the laptop arrived in good time, although not the next day as requested. It is like new with a lovely display and I am now well pleased with it.

I had already bought a laptop from RefreshedByUs a few years ago on which I am typing this review. This time I bought another laptop for my children and although due to an oversight it arrived with only have the RAM ordered, RefreshedByUs send me promptly and free of charge the additional RAM. Inserting the RAM was straightforward and the laptop looks and works like new. Email responses are prompt and helpful, RefreshedByUs gave me a generous repeat customer discount and has always been very accommodating. I would do business with RefreshedByUs in the future.

Products were excellent quality, looked like brand new. Worked straight out of box, no setup required. Quick delivery and good communication throughout. Liked that you had options to upgrade RAM, SSD and warranty for very little extra cost. Very pleased with purchase.

Clear website; fair prices; guarantees and speedy minimal-package delivery. Great! The laptop arrived next day, has been working well since I started to use it everyday,14 days ago. Can’t want to have better than that!

Good product for what I needed, great condition and no issues with the order process and delivery - so happy overall.

I have had cause to use RefreshedByUs twice over the years, mainly due to Microsoft upgrading their Windows package. I contacted RBU to ask what effect the closing of Windows 10 in October would have on my laptop usage, and the advice they could offer. Being Technically "challenged" they comforted my concerns by saying my simple emailing of friends & the occasional online purchase didn't warrant having to purchase a pre-loaded Windows 11 machine. I admire the honesty of a Company that passed up the chance of an order to provide information that means I can continue using the machine they previously supplied, which by the way is STILL working as well as the day it was delivered (Dell Latitude E6430). Well done RefreshedByUs !

Regarding service: Fast shipping, monitors were well packaged. Absolutely no complaints... I need to go in and buy my kid a laptop

Ordered a monitor arrived quickly and well protected and in perfect working order had it a month or so now would recommend

Quality desktop PC ,faster than my old PC ,as its 8GB RAM,and SSD,and at a fraction of new price,the product is also in very good condition, I don't know why I didn't buy from here before

Superb item almost like brand new Although you still owe me ten pounds as I ordered next day delivery and you sent it by normal shipping

Good value, fast delivery and very secured! Everything packed nicely and wrapped in a box. The monitor is in an excellent condition, no marks and function perfectly as described. Overall great value for a second-hand items and I think it's a lot better than having to keep buying new :)

Great product and service, very minor scuffs on outside of case but otherwise like new