Bourne Gate, BH12 1DY, Poole, GB
Very impress with the service. The lady Very professional and helpful.
Alice at Protect Line went through everything clearly, ensuring I was fully understanding all the points along the way, very professional at all times. She ended up finding me cheaper cover over a longer time. Thank you very much!
The customer support staff was a real professional. I was treated with respect and provided a Life insurance cover that meets my needs.
Staff are so friendly and helpful
Spoke to Alice today regarding changing my current life insurance she was able to give me the clear in-detail knowledge to the new policy I was taking out alls whilst I had to children talking in the background,, really lovely staff member and the A-Z of terms, medical condition and legal side of things was brilliant highly recommend anyone who’s thinking about life insurance to give this company a call
Friendly and helpful, provided useful answers to questions posed.
I was satisfied with my policy and was then called out the blue for a “30 second call” that took 45 minutes. My policy is now un changed (or maybe for a less amount of time - to be honest, I’m unsure) but it’s costing me more money and from my experience, it will go up each year. So I’m hugely unsatisfied. I now have loads of things I need to check and send back when I’ve done it all before and like I said, was happy with my policy already and only entered into the call because I was told I could have the policy extended for less money - then at the last 5 minutes of the call this was all taken away and my time had been wasted.
Luke was extremely helpful and went above and beyond to find me and my partner a quote that suits us best
Andrew was amazing!
Yes brilliant
easy process and well explained
My wife and I was worrying about funeral costs but Kai Masters from Protect Line guided the pair of us through the various options to which we are both delighted with the results. Regards Mr Colin & Mrs Yvonne Smith
Excellent service, everything was explained throughout to make sure I got the correct policy.
Very helpful with sorting out what I needed for my insurance..
Very helpful and clear explanation right to the point. I am giving 5 stars
Protect Line were informative and explained the products that would suit me the best.My assistants today were Alice and Lauren who were both friendly and professional.I was given enough information by Lauren so I am confident of my decision.Thanks very much to them both.
The lady I spoke to Alice, was nice, friendly, funny and supper fast at saying all the jargon they have to say to you. She helped me extend my life insurance cover in under 30mins. I used this company originally to set up life insurance to ensure my family were cared for in the event I die. I highly recommend them
Brilliant service
Honest helpful really informative and respectful
Spoke to an advisor called Ryan daly, wasn’t really happy with the phone call itself seemed very patronising and wasn’t really felt understood, quite abrupt and rude. I mean when talking about life cover some empathy should be shown and didn’t really feel any of that during the phone call. We had questions to ask and we felt left unsure about life cover. I would avoid and recommend going directly to the insurance companies rather than a broker. They get paid commission for doing a job you can easily do yourself. Weird really, but anyway, poor experience, decided to do it ourselves.
