Company

PrePass

2929 North Central Avenue Suite 1500, 85012, Phoenix, US

About PrePass

PrePass is the leading provider of weigh station bypassing, toll payment services and trucking safety software. The most bypasses means the most savings.

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Geo Allen 14 June 2023, 09:15

Other than not understanding about it taking 30 days before it would work I am very satisfied now.

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customer 14 June 2023, 08:08

Worst website and app ever

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Michael Pagano 13 June 2023, 05:53

Great when you have an account. But THEY decide the minimum that you need to keep in your account and you wont get ANY of that money back if you close the account. And they don't even have the decency to talk to you about ut and say why. Edit, I was chatting with you via email all last week asking over and over about getting my money back and you guys NEVER gave an explanation or an answer. And so far this week you have been COMPLETELY ignoring my emails. So don't try giving me BS about trying to assist me. You obviously don't care or the situation wouldn't have happened.

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customer 07 June 2023, 22:43

Spending money each month new truck clean inspection done everytime no violation and still get pulled into the scales with a red light!!!

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Lloyd 07 June 2023, 07:42

i cant find detailed billing on website. i keep getting replishing emails just about every week but dont know how much i am being charged for individual tolls. a detailed invoice showing the date and cost of each toll would be nice

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customer 07 June 2023, 06:52

It is easy to use and great with autopayment and monthly invoices

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Zahid Covic 07 June 2023, 06:17

Got my pre pass account set up as automatic payment when I got the unit and nothing ever happened when I got it. It was never set up when I called for it the first time. No payments were taken for 3 months and then the emails started coming in stating you owe this much and each one was different. And on top of it all it was my fault somehow cause somebody is not doing their job.

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TheLastJatt 05 June 2023, 06:24

So far so good, green light most of the time saving me time and money

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ARG 02 June 2023, 22:52

greats service

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Nelson Rodriguez 02 June 2023, 06:43

the team has not worked on the weights for several days

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customer 02 June 2023, 01:50

Great for tolls

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Seare Ghebremedhin 01 June 2023, 02:26

You have to get the app for Transaction thanks

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DRAKE TRANSPORT 31 May 2023, 02:02

I love getting the by pass at most weight stations

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Jose 27 May 2023, 04:07

Seriedad y buena atención a los clientes

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Keenan Thomas 22 May 2023, 03:02

We haven't received any prepare bypass as of yet been still having to pay not sure if this thing is working or not.

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customer 20 May 2023, 01:13

Great customer service as well as very informative!

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Lew Dunn 19 May 2023, 04:21

Thumbs up recommend getting it

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customer 15 May 2023, 10:13

First, when I got it, it worked for a couple days then when the scal open, I get a red light on a scale closed a good green light

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customer 15 May 2023, 01:39

Great experience

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customer 12 May 2023, 01:35

Excepcional en todo