Company

PrePass

2929 North Central Avenue Suite 1500, 85012, Phoenix, US

About PrePass

PrePass is the leading provider of weigh station bypassing, toll payment services and trucking safety software. The most bypasses means the most savings.

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Owner Operator 06 September 2023, 05:48

After having opened an account with Prepass a month earlier, and after having hired to a new contractor, I later decided to retire from the industry permanently. In notify Prepass about cancelling, I returned the equipment immediately after receiving it, whereas I was charged two months of fees, having not even unpacked or used the equipment.

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customer 01 September 2023, 07:28

Always answers the phone

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customer 01 September 2023, 05:19

It goes off when it wants too. I’ve changed the batteries and still doesn’t work. It’ll say yellow on device and my phone says green. Or it’ll say red on device and phone says yellow.

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Laura Bogue 01 September 2023, 02:15

My ability to bypass scales, has not only saved me money, but also time. I greatly appreciate the opportunity for me to be able to use your services.

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customer 30 August 2023, 04:45

Great service. Keep up the good work.

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customer 30 August 2023, 01:54

It is a helpful tool to bypass scale houses save money time

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Jimmy Reeve 28 August 2023, 01:24

Great service!!! Saves time and money.

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customerEagle Eye 28 August 2023, 00:36

Simply the best! Batter then all the rest.

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customer 25 August 2023, 10:20

Your prepass app is awful.every time i log in I cannot log invalida username password it just sucks.i dont even know how am supposed to make payment

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Alexandre 25 August 2023, 01:25

Good is ok ok ok

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customer 24 August 2023, 19:57

Put someone elses tolls on my bill, now I have to dispute the whole thing just to get my money back

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customer 16 August 2023, 05:08

supurb customer service

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Singra trucking 15 August 2023, 21:53

Very helpful

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customer 12 August 2023, 06:24

Very difficult to reach pre- pass personnel for help and even when you do the Audio is not clear - very tiresome experience. Website not user friendly very difficult to navigate- management be ontop of your game - no sleeping

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customer 11 August 2023, 02:16

Took care of my billing related issue in a timely matter.

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Alex Polyakov 09 August 2023, 10:50

For the last month I never had a green light

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customer 09 August 2023, 04:34

Excellent service always

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Pam N 08 August 2023, 01:51

Total lack of transparency when signing up. Miss information and wrong information about what to expect. Two stars only because of the convenience.

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Troy 04 August 2023, 09:47

So far having pre-pass has great. I've only had to go in once out of about 50 passes Even then I just rolled on thru

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customer 04 August 2023, 06:01

My experience 5 years