Company Details

Very friendly and prompt response to queries. Efficient no fuss delivery. Goods in good condition

Quick delivery great service

Very help staff item was delivered quickly considering Covid19 and item stuck in customs over Christmas still have one issue to resolve from manufacture on hose but I would recommend using Poolewood.

Après une commande passée sur le site poolewood, cette boutique en ligne réclame de l’argent pour envoyer le produit. Commandez en France, au moins pas de surprise Lamentable, a fuir.

Failed to send it originally then after contact I got it a few days later. No apology. I thought it was pretty poor service really.

please watch out when you are buying off these people nearly got caught out at the checkout advertised as free shipping then they added over £10 for postage they have since altered the price on the item upwards to cover the postage but keep an eye out just in case it stated under uk shipping Charnwood Machines to 30kg free which was altered after i complained and which they refused to honour and then accused me of sending threatening e mails when i was only pointing out the facts

Sorby Chuck Reversing Plates - Good Price, Good Service - particularly in the pandemic - overall very pleased.

Fast delivery, excellent communication, very happy

Our parcel was delivered efficiently and quickly thank you.

The helmets are great !

Kept updated on deliveries, good customer service. Purchased charnwood router table and 24-V NVR switch.

I have been making picture frames for a charity and needed a fixing for the backing. I came across Flexi tags via Google and Poolewood provided the best deal on a Framers Corner T225 gun and Flex tags. The service was excellent and delivery was good. The tool is superb and very easy to use, just what I needed for a professional finish.

Although it takes a little bit more time to arrive it's a nice item hopefully i will enjoy to use it.

Bought a Fox pillar drill. Turns out my order was last unit in stock and that unit was damaged. Poolewood offered to upgrade to a better Fox model at no extra cost or give full refund. I chose to upgrade. Drill arrived 2 working days later. Superb service from Poolewood.

first class service a great product

Great service from Poolewood very helpful when choosing my new woodturning lathe and accessories i needed to get me woodturning Great value and good delivery time Thank you all at Poolewood. Alan

The staff helped telling me when my delivery would arrive and they were spot on thanks very much

I have only one thing I would appreciate and that concerns the payment for shipping and that is to know cost of transport when ordering. Because first I pay the price of the goods at your place and later I will receive from you how much I have to pay for the transport. This does not seem logical to me because the price may be too high for me and I would like to cancel an order that I have already paid for. Everything else related to your shop is great. thanks

Received in good time.very happy with product

Great communication and fast delivery. Will deal again