Company Details

My experience is very good, and very easy fly on the site. Thanks very much for this way it is very clear find the products and I am very satisfied.

Trustworthy company that actually have products in stock when they sell them as "in stock" unlike many other music shops.

Very straightforward to use

Black Friday deal was a good amount from something I already wanted to buy.

I haven't received it yet. Parcel Force did not leave a card so I don't know what to do to get this present for my grandson's Xmas present.

Easy site to understand. Rang local shop and the chap who answered helpful and friendly.

Great customer service at PMT Romford. Folding keyboard is a Christmas gift for uni student, which as a pianist, she will appreciate, whilst studying away.

Good product at good price, very quick delivery in good condition. No issues

Fast response - sent within hour of order!👍🏻😀

Simple and easy process

Very quick and easy to do

Easy to order online, collection was simple and staff very helpful.

Just love pmt

Never used pmt before, but definitely will be using them again, ordered on Thursday paid postage and they said it's getting delivered Friday and it was ,why do other companies not do the same instead of taking your money and it turns up 5 days later! Nice one pmt 👍👍

Very quick and easy

offered items out of stock still offered for sale

I’m writing this review to share my deeply frustrating experience with PMT regarding the theft of two valuable guitars during a transaction they arranged. My partner had agreed to sell the guitars to PMT, and they organized the collection via ParcelForce. However, ParcelForce failed to deliver the items and falsely claimed they did not attend the property. This claim is disproven by CCTV footage, which was provided to PMT promptly. Despite the evidence, PMT has shown a slow and inadequate response to what is clearly a case of theft. As the party that arranged the courier, PMT has legal responsibilities under UK consumer law, including the duty to act with reasonable care and skill. When a courier they hire fails to deliver or mishandles property, PMT remains liable for resolving the issue and ensuring the customer is compensated. It is also expected that PMT would have ensured adequate insurance coverage for items they arranged to have collected. Instead, my partner has been left in limbo with no resolution since Friday. Given the value of the guitars and the evidence of theft, it is unacceptable that PMT has not provided timely updates or compensation. By arranging the courier, PMT formed a binding contract to purchase the guitars, and they are responsible for the actions of their chosen courier. This lack of urgency and failure to protect their customer’s property makes me question their reliability as a company. I would strongly advise others to be cautious when dealing with PMT. Based on this experience, I would not recommend their services, particularly when high-value items are involved. As a solicitor myself, I am well aware of PMT’s legal obligations in cases like this. Their failure to take responsibility and provide a resolution not only reflects poorly on their service but also raises serious concerns about their handling of high-value transactions. Based on this experience, I would not recommend their services to others and I will be taking legal action on behalf of my partner.

Fast & simple!

Really easy website to navigate, and buy from. The guitar arrived quickly, and was well packaged.

Easy ordering with the Klarna pay in 3 which I find excellent.