Unit K102, Biscuit Factory, Bermondsey, SE16 4DG, London, GB
Please Connect Me is a utility concierge service. We help customers set up their utilities when they move into their new homes, to save them time, frustration & money. With our extensive network of suppliers, our customers are guaranteed access to the best prices on the market.
The specialist was amazing, provided clear information, and the conversation was very pleasant.
One stop centre to sort out basic requirement when moving into a new place. Explanation given were clear and easy.
The service was quick, easy, and super efficient. My advisor, Chris, was very knowledgeable and helpful
Very professional, courteous and thorough. Immediately set up some of the utilities services and provided us with broad information on options for others
Very helpful, polite and well informed. We just moved to the UK, Becky was awesome answering all our questions, searching the best options and quickly getting everything set up.
One star is too much. Please take heed of the other warnings. I've now spent three times as much time trying to undo what they've done than it would have taken to do it myself.
Chris was so helpful. Everyone needs to use this
Just moved to the UK with my wife as part of a work transfer, and the admin required was bewildering. PCM luckily sorted out a bunch of that admin on my behalf, a helpful call from a consultant and within a few days I'd gotten internet, a letter from my power company, council and insurance provider as setup by PCM. Great stuff!
They recommend expensive bad products. The router I purchased from them is expensive and so is the package offered. I’m paying £49 per month for broadband only which constantly disconnect. There’s no issue with using the SIM card on my phone so it’s clearly the router they recommend that’s having faulty. I don’t get any help even though it’s under warranty when I raised the issue to them. I observed my friend encountering the same where they recommend purchasing router instead of cable connection which is already available at the flat. I’m definitely avoiding PCM at all cost! Update @ 28/6/2023: Owen from sales team came forward and resolved my issue within days. He exchanged a new router for me with no cost and revisited my contract to make up for the multiple disruptions. Owen is easy to work with and prioritises customer experience seriously. He's also committed in ensuring the same for all customers and is open to discuss about areas of improvement. Upon checking, recommendations given to my friend was tailored to the specific requirements listed hence was the best available option at the moment.
This is the second time we have used Please Connect Me and we personally requested Owen as he dealt with our last move and was first class. Brilliant communication, very responsive, saved us a heck of a lot of time and just very pleasant to deal with. Would highly recommend, thanks again Owen, you're the man! A********
Very profetional
Quick, efficient, helpfull.
My "connections expert", Bryn L. talked me through various options and was knowledgeable and very helpful. Not pushy, he followed through with what he said he would and did so in a timely manner. I would definitely recommend Please Connect Me as it made the paperwork for my move so much easier.
I am happy with the service. Rebecca is polite and helpful. She helped me to sort out the available broadband service for me and helped me to set up efficiently. She also gave clear explanation on all my questions. I definitely will recommend this service to others.
These people are amazing, so helpful and simple to connect up everything House wise - literally a godsend. Especially if you’re moving from abroad.
This is such a great service! It's the second time I move house in London, and both times all my utilities and connections have been handled by Please Connect Me, super quickly and for free! Really recommend!
Very happy with the service. I just had a short form to fill and quickly received a response by email to arrange for a call with one of Please Connect Me's experts. Erin was very friendly and walked me through all the utilities she could help me setup for my move: water, gas, electricity, council tax, broadband, you name it. She then sent me a report with all the best deals for my situation so I could review the options and pick my favourite. All I had to do after that was sharing my details and in no time all my accounts were setup for me. I would recommend Please Connect Me to anyone moving houses, not having to go through multiple utilities setup was a major source of stress out of the way!
Dontez was my point of contact. He shared detailed information about all the utilities right on time. He reached out to all the different utilities provider and made sure I get the right services. I am happy with all the help from Dontez and would definitely recommend it to others.
Less responsibility, Avoid this. My company hires a sub-company for handling my mobility, finally " Please connect me " were chosen for my moving into a new flat. After moving into new flat since Jun17th 2022. I have not got council tax bills, Electricity bill is still with the previous owner's name. After chasing with a polite email, no progress. I have to do everything by myself and they just replied me that .... " you have to do by yourself " Silly that we pay for that. The shame of this service. I think I contact with please connect me, not please leave me !!!!! Horrible, stay away. Poor service.
We worked with Nimisha, and had a great experience. We got all the information we needed to connect our home. She was very responsive and had the answers for all our questions. Thank you Nimisha!
