Company Details

Odeur hyper chimique. A vous retourner l’estomac. Je pensais que le produit était beaucoup plus naturel. Vraiment déçue j avais pris de nombreux diffuseurs et des bougies. Je ne recommanderai plus.

I placed an order on 6th December, I sent 4 email regarding the tracking of my order and I still waiting for a response. This is an awful service from Parks London. I DO NOT RECOMMEND THIS WEBSITE

Placed 2 different orders on the 30th November and still not received either. Left a message on the provided number and emailed numerous times and also tried through instagram. Still have not received any responses to my communications and still don’t know when I will get my 2 orders. Really appreciate if someone gets in touch with me. UPDATE- May 2024 The new company got in touch and managed to fulfil my orders with a few changes as items were not available and sent everything. Started using all the products and highly recommend the new owner. Thank you Parks Candle.

These are the best candles and diffusers ever! The fragrances are divine, long lasting and authentic. I have tried many brands of candle, and these are the only ones that burn down equally, and don't leave a big hole in the middle with masses of wax still around the outside. Worth every penny!

Fast delivery, amazing candels :)

No problem from order to receiving the goods. Well done!

26/05/24 The new owners of Parks candles contacted me and I have to say very impressed in how they resolved. Excellent customer service team. Well done to the new owners and thank you for your help and resolution. Previous review: Parks Candles please contact me. I have raised an issue with the products received on order 1000034224 and still not received any response. Kindly get back to me ASAP. I ordered the items as Christmas presents but cannot gift the items sent due to the state of the boxes and packaging- 4 out of the 11 items received are very grubby and dirty. I have sent photos to your customer service site and online system but have not received a reply. Very disappointed customer. Edited 20/12/24 STILL WAITING FOR PARKS TO CONTACT ME - ZERO CUSTOMER SERVICE - PARKS PLEASE GET IN TOUCH ASAP

Been buying Parks Candle for a long while now and never disappoint’s me, fast delivery, lovely candles and the diffusers with a lot of variety of smells to chose from. Customer service is great to 5*****

Excellent products & superb pricing! Brilliant company…I’ll be back again & again. Thank you

Brilliant quality candles, rapid delivery and well packed. Have ordered a number of times and always been pleased with the result.

Amazing candles and they last so long

Low shipling and the box of the candle set is different from the picture in the website . My mobile phone was not present in the box ( I was luky beacause I was at home). The Candles are 4 stars!!!

Still waiting for my order to arrive although it’s been two weeks +

I buy room diffusers from Parks regularly. Their scents are vastly superior to anything else I have tried. Their service is helpful and prompt. Highly recommend

I'm a superfan of these products and I have lots of them all over the house but this time I would like to highlight the kindness and helpfulness of the customer service girls. Excellent after-sales assistance, speed in resolving problems and very, very courtesy. Thank you!

I'm a superfan of these products and I have lots of them all over the house but this time I would like to highlight the kindness and helpfulness of the customer service girls. Excellent after-sales assistance, speed in resolving problems and very, very courtesy. Thank you!

Lovely candies bought in the sale. Too expensive usually but a site wide 80% off was fab! Recommended 2 friends to the sale as well.

Love the products and everything is delivered in a timely manner and are packaged beautifully

My favourite candles. Very perfumed and good quality.

Great special offer to allow me purchase my favourite