Company Details

"Parcelhub Ltd has been quite reliable for my business needs. They have a flexible and proactive team that handles parcel issues efficiently, saving time on failed deliveries. The account managers are responsive and helpful. While there have been occasional delays, their overall service is commendable. Will consider upgrading to 5 stars if consistency improves."

Absolutely useless as a buyer. Seller gives you a tracking number but parcelfarce refuse to deal with you as you are not the one that sent the item. What is the point of a tracking number then?? Are shown as having had the parcel for 7 days then it appears to have been lost. No updates, nothing. Waste of space company. I will ask any online retailer in future if they use parcelfarce and if so I will take my business elsewhere.

Order a parcel from a seller on Amazon. They sent the parcel via The Parcel Hub. On the tracking earlier today, the order details showed that my order was going to be delivered earlier this evening. Delivery time has been and gone, and no sign of my order, and the delivery time that was showing earlier has now disappeared, and now says order being delivered Friday (today), but the time is now 20:20, and nothing delivered. Will think twice about ordered anything from thus independent supplier again in the future.....I require reliable deliveries when I place online orders. The Parcel Hub are evidently not really reliable!

2 days before they collect parcel from supplier with parcel due to be delivered on 13th June. Now 1400hrs on the 14th and still no parcel. Alleged to be out for delivery.....ummm. Even supplier is fed up with this firm.

I've had a ParcelHub account for about 4 months. So far I'm impressed. I drop parcels off at the depot each day and the lads at the depot seem to genuinely look after the parcels and handle them carefully. My account manger Sophie has been great answering queries promptly and explaining how to use the billing portal etc.

I have been working with Parcelhub for about 4 years, they prived me with all my shipping services ~250k parcels a year. The service I get from them is first class and Gary Mileham our account manage provides me with an excellent level of support.

Amazing customer service We use Parcelhub on a daily basis for numerous customers, their customer service is second to none they are always accessible and helpful with any queries/problems we have, especially our account manager Gary Mileham who is always on hand to help and advise

Parcelhub are a very good company to work with. We have been using them for years as our shipping solution for all of our online orders and shipping. They offer very competitive rates and a great level of service. We also have an account manager, Gary, who is very responsive and always goes the extra mile. I would recommend Parcelhub to anyone looking for a shipping solution.

***** Sophie is a good account manager :)

Parcel Hub have now been collecting from our business for over 10 weeks now and I can only say the service has been excellent. The proactive team that looks after mistakes on parcel deliveries is one of the best parts of the team. This team has saved us a lots of time chasing up failed deliveries through bad addresses. The account manager and his team have been great as well, always reply to emails and call backs. My review will change to 5 stars if this level of service is maintained over the coming months.

ParcelHub are awesome and hassle free, initially we had some integration issues but was promptly resolved. We had been using Royal mail for all of our orders and having to spend a lot of time (daily) on Royal mail admin and chasing up missing packages, we suffered a lot of lost parcels and unlike Parcel Hub, Royal Mails claims process is not quick and involves a lot of work. Where as ParcelHub Have successfully delivered well over 5000 packages with no discrepancies or lost packages. overall they are impressive, keep up the good work ParcelHub.

We have used Parcelhub for a few years now, and they go out of the way to meet your requirements, they have a friendly flexible approach, and our Account Manger Trameen Aslam has been top notch, in responses, help, guidance, anything aske of her, she gets it sorted.... fantast in both Parcelhub and Trameen.

Super service by Laura and the team! Really reactive with issues like extra vans or sweep loads when required overall super smashing great

Parcelhub have really helped our online business, providing a excellent service with great communication. Our account manager is excellent and very supportive and helps with all our needs. Customer support is very responsive with great turn around times. Prices are very competitive, I strongly recommend using Parcelhub.

I've had the pleasure of utilizing ParcelHub's services for several shipments now, and I must say, they have consistently exceeded my expectations. From the moment I engaged with them, it was evident that they prioritize customer satisfaction above all else. One of the standout features of ParcelHub is their seamless and user-friendly platform. Navigating through the process of booking a shipment was a breeze, and their interface is intuitive, making it incredibly convenient for both occasional shippers like myself and businesses alike. The transparency provided throughout the entire process instills confidence, as I always know where my package is at any given moment. Beyond the technological aspect, ParcelHub truly shines in their commitment to reliability. Each package I've entrusted to them has been handled with the utmost care, arriving at its destination promptly and in perfect condition. Their attention to detail and dedication to ensuring packages reach their destination safely is truly commendable. Moreover, ParcelHub's customer service is unparalleled. Any inquiries I've had were promptly addressed by their friendly and knowledgeable team, further emphasizing their dedication to customer satisfaction. It's evident that they prioritize building long-term relationships with their clients, and it's a refreshing experience in today's fast-paced world. In conclusion, if you're in need of a reliable parcel service provider that values efficiency, transparency, and customer satisfaction, look no further than ParcelHub. Their exceptional service and unwavering commitment to excellence make them a standout in the industry, and I wholeheartedly recommend them to anyone in need of shipping solutions. ParcelHub has certainly earned my trust, and I'll continue to rely on them for all my shipping needs in the future.

Tony and his team are great. Really proactively helpful, efficient service. Parcelhub are really engaged with us, as a business, and we see them as a pivotal partner.

Really poor, this company approached us last year, kept us hanging with various excuses, why they couldn't implement straight away, only last week they said collections weren't an issue, then radio silence. After following up they have said they can't actually manage collections, we've wasted 3 months where we could have gone with a different provider. From our experience we wouldn't trust parcelhub again, shockingbusiness practice, maybe we've actually been lucky as if their actual delivery is as poor as their managment then we've possibly dodged a bullet

Bloody awful. Seriously, are there ANY courier / postage related companies in the UK that aren't a completely incompetent, useless, rude, time-wasting, waste of money? Cos this lot are yet another one. Life's hard enough without companies not being able to do their job

I received a parcel yesterday ordered from Blisswood for me by citizens advice and the delivery driver was rude telling next time he will not carry the package up to my flat which just spells laziness to me, it’s your duty to deliver my package to my flat and I don’t see why a grown up man should be whining about carrying a package, you have the physical strength for that, won’t be surprised if they deny me based on some reviews I have read.

2023年6月27至今天2023年7月3日，我的包裹没有收到。 而且前几天送货员说今天可以送到我手里，结果今天等到现在依然没收到包裹。 然后联系上该公司高层manager致电也向我保证说今天一定会送到；结果还是没有，改为明日才送到。 然后信息manager和致电，不回复也不接电话。 这是该公司的效率和信誉吗？附有照片对话记录。