Basingstoke Road, , Reading, GB
We are an online retail store targeted towards selling Africans and Caribbean products.
Delivered the meat fresh and on time Im Happy to have my order
Niyis are very professional, packages are well wrapped delivered with care. In addition, your concerns are handled promptly. I'll recommend buying your Africa groceries/ Homecare items from them.
Excellent products and customer service
I have used your services and products and have always been satisfied. But was not the case when I oredered bitter leaves and editing. I had a box delivered to me yesterday. The contained an order note of Efirin and Ewuro ie Bitter leaves. There are 3 bunchies of bitter leaves which is correct. There was no Efirin in the box at all, though I paid for and expected 6 bunches of Efirin too. Very disappointing. I hope to receive the Efirin leaves or my money back. It's not on at all. Thanks.
My items was packed very well without no damage
Very helpful , on time no issues xx
Niyi’s was great. They delivered on time. The packaging was very professional and tidy. I was also not charged for delivery even though i live in oxford because i bought a certain amount. This is extremely helpful. Products were in perfect condition.
This is an amazing service. A breath of fresh air in reliability and efficiency.
Good customer service. I had an issue which was a technical issue. The manager called to take his time to explain this.
Absolutely amazing I've made two orders and I cannot fault this company the delivery was well packed on time it was a lot quitter than travelling from Liverpool to Brixton Market so I would like to to give you a pat on the back say well done once I've cooked my Spanish stew I will be back for the next mission my experience with you the last few days has been marvellous thank you so much do me a favour and give yourself a pat on the back keep it up⁰
Great service and product. It's the second time I have purchased this rice from you. Thank you!
I had a terrible experience with the fresh vegetables I ordered cuz they came in pretty bad shape and when I complained, my money was refunded and apologies made. The other dry products I ordered were what I expected and I was happy. They’re very quick to respond and solve your problem. Their customer service is really great. I’ll definitely be shopping and referring others to shop @Niyis🙏🏾😎
Product arrived just in time and in good condition. Communication too is very straightforward. Quick response from them.
Update: have had several calls from Niyis explaining why the meat items were delivered the way that they were and I'm satisfied with the explanation. I was also refunded for the cost of the chin chin. The food and meat products are great, although some of the items were smaller than I expected for the price. However I wasn't happy with the vague delivery time given - from 7am to 6pm. Luckily someone was home to recieve the order. A more specific time slot needs to be given. Also, the chin chin I ordered had a nasty taste, as if it had been stored near something with a strong odour. Finally the cow skin should have been cut into smaller, flatter pieces rather than in rolls: they were a nightmare to cut up.
The packaging of the fish and meat was awesome and satisfactory because I was worried it will be spoilt by the time it will get to me cause I wasn’t home at the time of delivery..bh when I came back it was still fresh .And am happy my friend recommended Niyis to me cause I used to take a bus to Derry to shop my African groceries bh now I sit comfortably in my home and shop.Thank you Niyis
The food was well packaged. The seller contacted me to advise of not have the item I ordered. And he offered me a replacement. Item received so quickly. Thank you for your good service.
Items were all received in perfect condition! I’m very satisfied with this service
Having made a complaint about a wrong product I have received, I have been immediately contacted by the store manager to resolve this matter. He was extremely polite, apologised several times for the inconvenience, and offered to send the correct product without charge. This is probably the first time I had such a service when I made a complaint. Very happy with how this matter is getting dealt with Thank you
Super fast delivery and the meat is top quality. I am very impressed, thank you! 😊
Quick delivery great customer service