Company Details

Very neat packaging. Received my foodstuff fresh in Aberdeen. thank you Niyis.

The turmeric was very fresh and great quality Thank you

Delivered on time & I really loved the foods

Thank Niyis your store is great it is like a real mini Africa from great ingredients, beauty and household goods from the Caribbean and Africa.

I love your services 😍, reliable and easy purchase online!. Love ❤️ it

Excellent delivery services.

NICE .....ONE KEEP IT UP

Perfect online store to buy your foodstuffs.

Thank you the products are great and the service is amazing. Thanks.

Good selection of products. However l ordered 2 bottles of rum and they were sent in a plastic bag with a layer of bubble wrap round them. Amazingly one survived the Royal Mail the other did not. So for a small (200ml) bottle of rum it cost me over £32 with carriage and VAT(this is added to the carriage aswell). If they had been boxed they might have both survived. Since writing the above l have been contacted by the store and informed l will get a refund for the damaged item. Very friendly staff. Great customer service.

Fresh items

I have tried other African groceries store but I keep coming back. Niyis is just the best

UPDATED: Thank You BC for the courtesy call today. I was called by the CEO, and I understand the process of investigation, and he mutually understood my concerns and the offer I was making to him. I am happy that a resolution was found. I will be sending you the items through the post, hopefully, on inspection, it will make more sense to you. However, I really do appreciate the time and effort the Founder of this company went through in bringing this to a close and finding an amicable solution for both parties. I really do appreciate it. My last review has changed since, as there is a positive update to write about. Yes, I will be shopping again, as their Yams and Plaintains are super fresh. I have given him a 5* from a 1*, because, BC really did try to make it right. Although he didn't believe me to begin with, isn't the issue, as sometimes pictures aren't always clear. But hopefully, when he sees the products he will understand. Niyis has protocols to protect themselves and customers, this is important in all business. I respect that. Great lessons learned all around. Thank You Niyis!

Communication

My product arrived quickly & I am happy with what I have received.

Fast and quality shipping never had any problems!

Honestly,it's my first time ordering from your store and I must say I appreciate the PROMPTNESS you use in reaching out to ROYAL mail on my behalf.Thank you.bu can I state respectfully that your items are a bit more expensive from where my partner orders.please sir can something be done about it?thank you

Good communication and prompt delivery

Good choice of products and well packaged.

Great customer service and fresh products. Very good quality foods.