Unit 1, West Street, TS2 1LZ, Middlesbrough, GB
Disgraceful. I ordered some double doors from these guys having checked and double checked which way they opened. They arrived and I'd been misinformed despite this. They admitted it was a mistake and asked me to repackage the doors, send a photo and wait for the courier to contact me. All a pain, but mistakes happen. That was weeks ago. Despite chasing seceral times, they still haven't given me the refund and I still have a pair of doors boxed up and sitting in my lounge. It's been a month! Never known anything like it. Avoid!
My builder gave me the wrong dimensions for one of the doors so had to exchange it, at a cost of £50. Can appreciate that the exchange incurred additional courier costs, but felt the £50 was a little steep. The courier messed up so they came to deliver the new door, but refused to pick up the exchange one. So I was several hundred out of pocket. Had to chase. Take another day off work to wait for the pick up. I'm still chasing to get the refund. It's really poor service and I'm so disappointed.
Happy with service got from MODA doors. Got a great price. And fantsatic product but best was expertise given when needed to find out what was best for me and what could be achieved.
Got my new handles fast after ordering them. Decided to make a change and got great customer service when I needed it.
Lovely doors purchased look fantsatic in the new house.!!
Very happy with my new internal doors. Bought some beautiful modern doors, had great service and very happy with them. They really look great!
Was impressed with the knowledge of the advisor I spoke to on the phone. He had good expertise on the Aluminiom bi fold doors and fitting/quality etc. I ordered them after his advice and look forward to seeing the product.
Just finished installation of my beautiful bi fold doors and some internal doors also. Absolutely delighted with the doors and service. Excellent quality products.
