Company Details

Spot on service

Had metro rod out to fix drainage problem with back yard soak away drain. The man who came was lovely, polite and professional. Would recommend the company to friends and family

Made a call for a blocked toilet they came out within the hour. Used them numerous times and never had a problem. Very polite and accommodating with out disabilities. No doubt see you again soon guys x

Metro Rod Dundee branch. After paying thousands to have external drains fitted I can only describe the experience as slap dash, and amateurish. I had to wait over a month for the three day job to complete only to end up clearing up the mess myself. The electrical box for the pumps was left hanging up by wires whilst the drains weren't dug deep enough to solve the problem. Overall shambolic experience! Update: I can safely say my cellar flooded again after heavy rainfall. The Drains fitted were totally ineffective at stopping water ingress into the cellar. The local manager did contact me to complete more drain work but at my cost...

My toilet wasnt flushing properly so called these guys and they were every helpful and got the problem fixed within 48 hours

My toilet was blocked and council asked em to come they was quick efficient cleaned up after himself and even replaced toilet roll on toilet roll holder quality service Thanks

Drain check required. Engineer polite and efficient, but communication from Metro Rod poor. Engineer arrived as I was about to go out. I delayed leaving so that he didn't have a wasted journey. Five minutes later and a return visit would have been necessary as the inspection cover couldn't be accessed without someone at home. All it needed was a phone call to arrange a convenient time.

Not happy as there's more work to be done

Ricky and Oliver excellent service top engineers I would absalutley recomend these two guys went over and beyond there job for us today thanx guys you deserve a pay rise top blokes

The guy that came out to unblock my sink was superb couldnt ask for anyone better so thank you

Vicky McLauchlan has been fantastic. So efficient, professional and accommodating. Well done to Metro Rod for having such great staff.

Metro Rod came and cleared my drains today. 5 star service, only took 10 mins, very professional and polite. Would definitely recommend.

Our bath wasn't draining. It was 6pm on Saturday. Phoned up Metro Rod spoke to a very helpful and pleasant and efficient lady Ligia who booked us an appointment and was very supportive throughout. The engineer Jamie Mc Donald was efficient and highly organised. We cannot rate him highly enough. He was very polite and courteous. He fixed the problem within the hour and tidied everything up and was supportive and helpful. His demeanour was an example to other workers - what a hero 👏 in our hour of need - thanks so much !

Very pleasant happy helpful man

We are really pleased with Metro Rod for unblocking our pipes. Both of our bathrooms were blocked, therefore we called Metro Rod. Casey and Ben came over, explained what was wrong and dealt with the blockage straight away. These young men knew exactly what to do and dealt with blockage quickly. We are very impressed with their service and we will definitely recommend them to our friends and family. Thank you once again.

We had a blocked kitchen sink in our property and had tried various other companies to come and solve this problem. But none of those companies were very helpful. We called Metrorod in the morning and they were very pleasant and helpful on the call. They arranged for their engineer to come to my property on the same day and the issue was solved. Such life savers. They even explained to us what the problem was and how to avoid it in the future. Jack from Metrorod was fantastic and was kind enough to speak to Anglian water who came the next day to jet wash our drains. Will sure recommend them to anyone! (THIS IS THE MILTON KEYNES/LEIGHTON BUZZARD BRANCH)

Very helpful and very efficient, excellent call out service, came when they said they would

Friendly efficient service

The engineer came out very quickly and dealt with the block super efficiently and quickly. Before he left he took the time to explain that he felt that it was possible that tree roots were causing the sewage to block and said he had referred it to a team to bring out a special camera to check and going forward look for a solution as it's a recurring problem. Very happy with the engineers professional attitude and the fact that he kept me informed before leaving was fantastic. He had run out of disinfectant though so would suggest that Metro supply their engineers with sufficient supplies. Fantastic service from the engineer though.

Absolutely brilliant. Very efficient and thorough. Polite and considerate. Would definitely recommend if you have a drainage problem.