83 Baker Street, W1U 6AG, London, GB
Our mission at Lumity is to empower people to look and feel their best. We exist to support the health, strength and wellness of our customers, and our supplements are the result of years of dedicated scientific research & independent clinical trials. Developed to nourish and protect the body, we pride ourselves on superior product design, quality of ingredients and proven efficacy. All of our formulas take their lead from nature and are perfected by science. We use natural ingredients, avoiding anything artificial or synthetic. Our supplements come in easily absorbable formats, free from the usual fillers, coatings, binding agents and preservatives that may be present elsewhere on the market. Our respect for the power of the natural world is hardwired into our company ethos and extends beyond our products. As one of only a handful of supplement brands in the UK to be B Corp Certified, we’re leading the charge on sustainable business practice in the wellness sector. We’re proud to provide fully recyclable, compostable or reusable packaging across our range. We’re also Leaping Bunny certified, with supply chain checks that ensure all our ingredients are of the highest possible quality and are sourced from responsible suppliers who share our standards and values.
Amazing customer support. Faultless.
10/10 for customer service! Had to contact customer services recently due to an error I had made on an order - was dealt with in a professional and helpful manner!
Amazing service; so prompt to deal with postal issue…only taking a few days..so will need to see what happens in a few months
Lumity provides very high quality products and is always very consistent in their communications and their follow through when it comes to product orders and shipment confirmations.
Love my lumity capsules - my hair is shinier and my skin is so much brighter
Fantastic service as always. Have been using the product for nearly 10 years and the company’s service is faultless!
Excellent product and amazing service - really thoughtfully brought delivery forward so could receive before Christmas. Great response to emails.
Fast and efficient service great product too
This isn’t about the service, it’s about the product - I’ve been taking Lumity supplements for ages and am happy with them. But for the love of god DO NOT use their body brush. I’ve been body brushing for a while with a different one, and this one is violent. I’m covered in red, very sore scratches. I have no idea why this brush has even been allowed to be a thing.
Despite taking payment & receiving a request to review the quality of service received, I have not actually received my order.
I am only at the beginning of my journey with Lumity but I truly feel a difference. I would say I felt calmer within days of taking the capsules and my sleep is so much better. I also bought the facial oil which is dreamy to use. A definite glowy spa like feel and very calming aroma. My skin is loving it and I have also noticed a difference almost instantly to my skin. Smoothed and almost baby like skin tone. Gorgeous product. I am so excited to continue using because I definitely feel the benefits. I would also like to say the customer service is excellent. Olivia thank you for being so wonderful. A truly wonderful product with the best customer service I have had in ages. Thank you Lumity.
My Lumity products have changed my routine for the better! Regulating my sleep, waking up less in the middle of the night, hydrated and glowing skin...the whole nine yards :)
I have been a Lumity male customer for a while. The male product has recently been out of stock, so I have stopped using Lumity for about 2 months now... I feel terrible! My sleep has worsened, I definitely have noticed a dip in energy, and I seem to have picked up various bugs and illnesses recently. I can 100% say I will definitely be straight back on the product as soon as it is in stock! I guess a good test of the product, but didn't realise what a great effect it has on me until I stopped using. Now I know!
Excellent customer service. Excited to try the product. My order was delayed due to Royal Mail. They replaced it and sent me a gift also. Thank you so much
Always great customer service. Very responsive and helpful.
Customer service is excellent . I accidentally dropped most of my night time supplements on the floor which they kindly replaced free of charge .
Excellent customer service and great products.
A good friend recommended Lumity to me. But she did point out it takes a good 12 weeks or so to see the benefits. The website is very easy to understand and navigate. The capsules arrived very quickly and I also ordered the very handy holiday tubes to take the capsules on holiday but not weigh a ton! The packaging was simple and the instructions for use are not too ‘sciencey’ if you know what I mean. I tend to switch off a bit when it gets too technical as I don’t have a very long attention span. On the whole, very impressed with my Lumity sales and delivery experience so far. I guess the real test is how I’m going to feel in 12 weeks or so. Watch this space. Thanks very much.
Great .. can't wait for results
I just receive the product. So far very efficient delivery. I will say more in 12 weeks
