Jetline House, EN5 5UE, London, GB
Cruise deals are what we do. We don't sell cheap cruises, we just sell cruise holidays cheaply. You can't get cruise deals at better prices guaranteed.
I had a lot of questions and wanted to add on flight and Carl wood who was helping me had lots of information and idea. So very helpful
Fast efficient service providing exactly what we wanted and asked for
Very helpful and easy to book
Booked holiday quickly
I had to cancel a holiday unfortunately in the last couple of weeks (have rebooked) and the admin team - Emma Burr - have been so helpful, professional and I can’t thank her enough - excellent customer service
Staff found the offer I wanted at right price
when I made the booking and asked for a call-back, the same agent phoned that took a previous booking from 2 years ago. he had all my details and was very helpful.
First time, we are very happy with the service provided.
very happy with staff on the phone (Emma) it took me a while to make up my mind and pick the cruise Emma was very patient with me and the price was wright.
Very quick and responsive to all our enquires
guidance is current and appropriate
No discount given on onboard bookings when other travel agents do
My enquiry was handled splendidly by Emma, who provided all the essential information then helped me make the booking She gave me relevant advice as a first time cruiser and helped me choose the best options.
The staff were helpful and efficient and knowledgeable about cruising.
Received confirmation after phoning 2-3 times . Notice a few things incorrect so spoke to them again, was told to ring customer service. Which I did very helpful girl Gemma who sorted out the problems hopefully as we booked for our 50th anniversary so do not want any more problems 😞
Very pleased with our holiday. Everything went well with no hiccups. Michael was particularly helpful and has already booked another holiday for us. On talking to other travellers, we did find out that the first flight was cancelled and although we paid for an extra night in the hotel, many did not. I would like to add that this was booked by someone else - not Michael Also we paid for museums in Memphis and apparently they were free but we did not have vouchers.
Gave us various prices and options until our holiday package was the perfect combination. Thank you!
I always use jetline cruises particularly Nathan. I give him an idea and he makes it happen. While away on holiday I’ve not had any major problems at all. I can book with confidence.
On the whole my experience in dealing with Jetline cruise was satisfactory.
booked us out of Stanstead and back to Heathrow poor hotel choice in Mauritius and Voucher from beds online for hotel in Cape Town was messed up. This is not the first time Jetline has messed up for us but will certainly be the last.
