Company

Jane Clayton & Co

Jane Clayton & Company Retail Ltd, Paulton House, Paulton, Bristol, BS39 7SX, Bristol, GB

About Jane Clayton & Co

We’re Jane Clayton & Company - the leading online retailer of designer wallpaper, fabric, rugs and made to measure furnishings.

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Imogen Wall 28 October 2024, 23:47

Thank you so much! Knocked off a star because the fabric I ordered wasn't actually in stock, but Jane Clayton's colleague Zoe patiently negotiated for me to find a solution and we got there in the end. I really appreciated all the help you gave me and am very happy with the fabric that has just arrived.

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Anne 'Rosemary' 28 October 2024, 19:38

Fast efficient, service, thank you.

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jacqueline Murrant 25 October 2024, 20:37

My delivery went wrong as not given an assignment number to divert this delivery to a pick up point : The several attempts to contact via email and phone , to get a refund . I have been ignored no idea if I will ever recieve my money . TIP : Best Customers service should happen when things go wrong

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Janice Morris 25 October 2024, 00:09

Excellent service, delivery was very quick. Goods arrived well packaged.

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David Kay 24 October 2024, 14:38

Very slow delivery, still waiting 8 days later. Then meant to be delivered today and UPS emailed to say item not even picked up yet. No update from JC since ordering.

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geraldine gibson 19 October 2024, 21:05

My items arrived well wrapped and in good time and when I rang a few weeks ago to inquire about wallpaper to match a vintage fabric the girl I spoke to was so helpful and kind, thank you

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Laura Macfadyen 18 October 2024, 20:28

I received excellent service when ordering my Sanderson wallpaper - although JC didn't have enough in stock - a swift and efficient order, delivery date confirmed and it arrived early! Happy with the purchase and will buy from JC again.

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Jackie C 17 October 2024, 23:43

I wanted to order some fabric and was having an issue ordering online to I phoned and spoke to a lovely lady who was extremely helpful and put the order through for me. It arrived a couple of days later on a roll rather than folded. I wouldn’t hesitate to order from Jane Clayton in future.

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customer 17 October 2024, 23:31

Only place I could find that sold the fabric I wanted. They were also happy to sell 1 metre. Delivery very efficient and arrived soon after ordering.

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Peter 14 October 2024, 16:56

Ordering was easy. A great selection to pick from. Blind was easy to put up, and looks great.

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Barbara 02 October 2024, 14:45

Excellent service. We would definitely shop here again and would recommend it to family and friends.

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Sheila Mason 01 October 2024, 01:33

Very easy to order,and the best price I could find.Quick delivery.Good comp any to deal with.

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Nev PL 30 September 2024, 19:21

They love what they do. Customers service is personable and helpful. Great discounts.

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Angela Anderson 27 September 2024, 02:01

Excellent service & delighted with the wallpaper

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May Kirkby 26 September 2024, 04:56

Paid for extra large samples - not arrived Rang to find out where they were - no answer Emailed twice - no answer

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Katalin S 25 September 2024, 01:12

Great customer service. Professional and reliable. I always check their items on sale and have got some absolute bargains. Good quality packaging, truthful invoices (unlike another fabric company who provides invoices but doesn’t deliver, see my other reviews) and the shipping is fast too. Have ordered from them many times and have never had a bad experience.

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Sarah Milner 20 September 2024, 01:33

Ordered some samples which came immediately. Good size pieces and a beautiful product. I will be using this company again.

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Jo P 16 September 2024, 17:39

Great web site and range of products. Very easy to obtain samples to assess suitability, check colour and texture etc. Swift product dispatch.

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James Logan 12 September 2024, 16:26

Excellent service.

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Alison Cracknell 12 September 2024, 01:58

Great selection of wallpapers and competitive prices. Very easy website to use and placing an order was very straight forward. My order was dispatched very quickly and the email notification good. My score would have been 5 stars had the courier used not been UPS. They are shocking. The only way to get updates is by downloading their app which I didn’t want to do. It didn’t arrive on the day I was told. The following day I was told delivery would be between 8am - 10am. That came and went and an hour later another email to say it would be delivered before the end of the day! It finally arrived mid afternoon.