Company Details

Very responsive customer service and very nice looking pair of shoes

I bought black sneakers. they rub off on socks and the skin of the feet. I am not satisfied

Great quality shoes and helpful customer support. I couldn't find my invoice in the box to return one pair and the customer service responded within 24 hours and sorted it out.

Quality product with great packaging and accessories.

Fast delivery to Los Angeles from Lisbon, beautiful shoes and easy purchase experience.

Excellent quality. I own 4 pairs now. Fast delivery to Germany.

I ordered leather sneakers that were to large and they responded very quickly and were very helpful with how to exchange out the shoes for the proper size. They even allowed to swap to another color. Also when I had the shoes I was very happy with the quality and look. Can't wait to get the new pair.

Great quality shoes for a great price. I am going to buy other colours as well.

I ordered the wrong size on my first purchase. The exchange policy was no hassle and service was great. Shoes came in 2 days. TY

Wonderful shoes, looks even better in person and super comfortable!

Best white sneakers on the market. Fifth pair now, no other brand comes near them for style, cost and comfort.

Fast delivery, excellent quality. My first time to have these low top leather trainers, looks and feels so premium.

Delivery fees to the UK are £7.50 and returns cost £15. Too risky to buy their products if you like in the UK for this reason.

I had bougth two pairs....both very good quality, but what is best is the customer service from the compay

Top notch experience and very good shoes! I asked some question before moving forward with the purchase. Customer Service promptly answered and then, few weeks later, I bought the shoes. I used them only once at the moment if this review but I think I have found a new brand to trust. let see where we go from here

Definitely needs time to break the shoes, but love the sleek look of the shoes. Also love how the Jak team provides an additional pair of in soles and also sneakers wipes. Can't wait to purchase my next Jak shoes.

I bought 4 shoes and I’m very happy with them. They last longer and the leather is very durable. You can dress them up or dress down. They don’t have bold and over the top branding which I love.

Deux paires commandées chez eux (Royal S01 SD Ocean et Nova OFF white). Satisfait de la qualité, les chaussures vieillissent dans l'ensemble plutôt bien. J'ai cependant remarqué que le cuir à l'intérieur de ma paire Royal au niveau du talon part, c'est dommage. Aucun problème avec la paire Nova. Je recommande cette marque, pour son sérieux,sa qualité et son excellent rapport qualité-prix.

From the moment I reached out with sizing concerns, the customer service was exceptional. Marta promptly and kindly addressed all my questions, ensuring I felt confident in my purchase. The shipment was impressively quick, and the packaging was top-notch. The original box arrived in pristine condition, free from any dents or damage. Unboxing the shoes was truly a memorable experience. Every detail was thoughtfully considered, making me feel genuinely valued as a customer. When it comes to comfort, these shoes are outstanding. The leather is supple right out of the box, requiring no break-in period. The two insole options are a fantastic feature, allowing for an easy adjustment, especially for those with higher feet. In terms of quality, the leather is excellent, and the craftsmanship is evident in every stitch. As for the design, it’s simply stunning. These shoes not only look great but also feel amazing to wear.

Perfect product and delivery.