Edificio Edipad - N.10, nr 15.- Arm. A16, 2695-671, S. João da Talha, PT
Defy Simple, that is our claim. Everyday we try to become a new and improved version of ourselves, a constant work in progress, learning from past mistakes, listening to our customers, reaching to our suppliers and finding ways to deliver an apparently simple product and business.
Really nice quality, simple and sleek leather sneakers. I have been looking at this brand for a while and finally made the purchase. They are true to size and very well made. I also had some issues receiving the delivery (totally my fault) and they kindly arranged for me to be able to collect my order in store where I was able to try them on and get some care tips. The customer service is excellent which is something that is honestly very rare here in Portugal. Highly recommend!
The shoes are very heavy (heavier than my winter boots
Super fast delivery and the customer service is absolutely kind
Cool design, but sadly very poor quality. Soles fell apart after 6 months (similar to other negative reviews here). After submitting a complaint, I was told this is due to ‘excessive wear’ around the heel area. Never had it happened with any of my previous sneakers from other brands.
Great Customer Service
Very reactive and supporting answers from Miguel, managed with kindness and willingness. Thank you. Looking forward to getting some news regarding potential possibility to get the special lace like the Latitid style...
Shoes are very comfortable and look great.
Top sneakers...best in class
My first but definitely not the last oder! Perfect shoes
Great company, good products
Great fast service
Bad fitting. Had to pay for return
Qualité haut de gamme pour un prix juste
prompt response from customer service
Good quality, fast shipment, great price
Fast shipping, personal note and perfect quality shoes. What’s not to love?
Great quality product delivered quickly.
My second purchase online has been successful at the end. The size I thought for my foot/feet being too small, I asked JAK to accept my return and replacement. They handled all that speedily. No response to my messages was unclear, them showing willingness to assist my issues. The quality of JAK products is superb. Overall I am impressed and happy with their ethos and actual customer service.
Very happy with the service as well as the quality and comfort of the item.
A simplicidade e a rapidez que recebi os artigos.
