Company Details

Highly recommend this company to everyone. I can rest easy knowing Identity Force is on the job keeping track of my accounts. Always very courteous, friendly and helpful when I contact them.

Had Identity Force less than a year and cancelled. Customer service is suspect. They say they’ll check into trouble and contact you back, but after 4 calls to customer service they did not cure the problem and NEVER received a callback. FYI: It you use any other browser than Chrome or MS Edge, you may have trouble. I use Safari or Brave for my secure browser and I was told that there product does not work with either of those browsers. I couldn't get transaction monitoring for the last 4 months and was unable to add accounts. I paid for what? No refund offered and would never recommend this company, in fact, they cancelled my account after telling me that I would have to cancel it. Go somewhere else for protection.

We feel our identities are safe from scammers who prey on senior citizens and rob them of their life savings. Thank you.

So far, I have found nothing wrong with IdentityForce. They keep me informed and the cost is very reasonable for my piece of mind.

Well my insurance company was hacked and they thought it best to hire this firm to keep a I on their customers

I feel very secure with you guys watching my credit gives me something I don’t have to worry about it’s hard enough taking care of my mom so thanks a lot for taking care of my credit

In a busy world nothing grabs my attention more than the vulnerability of my family and financial security. Knowing the good folks at Identify Force have my back Is like sleeping on a cloud worry free.

On Monday, October 25th I tried to enroll with Identity Force. I got to the authentication part, and it failed. It would not accept the password that the system suggested for me, so I tried to change the password. In that process, I was to confirm answers to security questions that I chose. One of the questions was not one that I chose, so it would not allow me to change my password. I have been trying for the past 3 days to get this fixed, and every time I FINALLY talk to someone it's not their department and they are going to refer to someone. I have talked with 3 departments so far. I was only trying to protect myself because on Sunday, someone tried to get a credit card in my name with my social security number. I told them this, and they were going to have that department call me back and help me with this, but no call back. At this point, I just want my money back and I will go elsewhere. When I told them this today, she told me that department will call me back. We will see. 9-27 - After my review, I received a response from Identity Force and had all issues resolved. They were very apologetic and helpful.

Just a shout out to one rock star IdentityForce employee- her name is Renarda and she will move heaven and earth to make sure her customers are well taken care of. I hope this company realizes what they have in this woman. Good customer service is a RARE commodity today.

I wrote a review about three weeks ago regarding Identity Force it was not a positive one, but it was an honest one. A couple of days ago, I received a hand written apology even the envelope was hand written in business today no one takes the time to hand write any correspondence, when I received the correspondence I was extremely impressed, to the degree that Donna ensued. That, Donna, Senior Marketing Officer, would take the time out of her busy schedule to do this for one member, outstanding, that is the essence of "great customer service" also there was not a hint of an excuse, speaks volumes of a company culture that exists at Identity Force. I am reserving my final opinion on this trilogy of reviews. I was upset in the beginning of my experience with this company. Because of their actions and attention to details , I am giving them a chance to win me over for good. So stay tuned in for the last chapter, I am hoping for a positive outcome. Raymond Hirth

I had received a letter about my youngest son that his identity could be in trouble cause of some cyber problems and IdentityForce was there to help us with the situation thank you

With Identity Force installed,. I have a feeling of security that I hadn't experienced before. I know that if skulduggery is about, Identity Force will intercept and protect me.

i am utilizing the free offer I am not sure what this does, in reviewing my dashboard have nothing reported.

I'm happy with the services provided. I have peace of mind knowing that my devices are being monitored by professionals and will tell me when suspicious activity is happening.

This week, after accessing my account I was unable to input information. Austin assisted me to correct the problem. He was patient, kind, knowledgeable, understanding. He is a great representative of your company's customer service. Kudos to Austin!

It is difficult to review this service since they are continually checking but you only hear about it when there is a problem. Still, it is comforting to know that there is an extra line of defence. The service is certainly not cheap hence the lower than perfect score. It does seem to work though as already had 1 notification.

In the past I had used Life Lock and got hacked badly. They did not catch obvious activity on my credit cards, other personal info. Although no one can always catch everything, they didnt catch anything. So I went with Identity Force about 4 yrs ago. So far very pleased & I like how they send you your updated Credit scores monthly from the 3 Credit Companies. No complaints

We trust you to keep our identity safe and we like the alerts you give when a sex offender comes into our area. We have had cards compromised and it is good to know that you protect these. We just feel comfortable with the news letters and knowing you are there to protect us. Makes us feel safe.

The service does everything a Id protection company should do. Always in touch with any threats

You are all wonderful! Your staff from Customer Service is very knowledgeable and super nice! Many Thanks for all that you do to protect us.