Suite 4, Bridge House, TA1 1TG, Taunton, GB
Great communication with clients!
16 Long months my mortgage took to go tho with issues with my sellers property and Rob Plaistow was amazing, On the end of the line, so professional and knowledgeable, took the time to explain if i was unsure, had to reapply twice thro the time and this was no bother to him, even when he was on a family holiday he replied to one of my emails. I would highly recommend this company
true professionals and always ready to help. a pleasure to work with.
I am so grateful to Katherine from HQ Mortgage & Finance. I found her to be extremely knowledgeable, professional, calm and kind. She spent time talking me through my options. My mortgage was completed really quickly, and the process was really smooth. I would defiantly recommend using HQ Mortgage & Finance.
Vikki was extremely helpful and made everything we needed to do run smoothly, promptly and without any pressure. Thank you.
Rob was really friendly and professional and worked hard putting together all the different variables that we had to play with. Was reliable and easy to communicate with and would recommend.
We have remortgaged several times and been through two house purchases with HQ Mortgage and Finance and cannot recommend them enough. Clear communication from them throughout and they take the time to listen and answer any questions you have. A great team who genuinely want to do a great job and help you through the process.
Clear concise information given.
Another great experience using HQ Mortgage & Finance. Julian Ward is professional, knowledgeable, helpful, quick to respond, and was able to secure us a good rate for our remortgage. Very happy customers.
As a first time buyer (Rob Plaistow) were extremely helpful and the process was very smooth. Highly recommended.
We dealt with Julian and Nicky from this company and have nothing but praise for their handling of the mortgage. They were professional and efficient and we are pleased we chose them. I highly recommend them.
An excellent experience from start to finish. We booked an appointment to see a mortgage broker at HQ Mortgage & Finance before we started looking for our first ever property to buy. We met with James C at their offices in Taunton where he explained the process to us and was available to answer all our follow up queries (email & phone calls) all the way through to the moment we received our mortgage approval documents. In fact, he was even helpful giving us some advice and putting us in touch with some of his contacts after we had concluded our business with HQ Mortgage & Finance. Everything was handled professionally and we were kept in the loop at every step of the process. As first time buyers, this entire process was quite overwhelming but James made us feel very comfortable and we always felt confident in our choices after a conversation with him. We would recommend HQ Mortgage & Finance to anyone looking for a professional mortgage advice service and would rate them 10/10.
We cannot be happier with our experience. Kallum Gavin has supported us, listened to us and made sure we were aware of every single thing that was happening. It is because of him we are now homeowners!
Rob was great in securing us our remortgage! Cannot rate highly enough
Mark Bevan is great . He helped us all the way through from buying our house 4 year ago to remortgaging finding us the best deals on the market. Very happy with it . Well done Mark !
An easy 5 stars for Brian Coles at HQ. From the start he explained everything simply and concisely and gave invaluable information on what documents were required by the lender given I am self employed. Offer came through much quicker than I expected, and I couldn't be more pleased.
Katherine processed applications for both of my sons at near enough the same time. Can't praise her highly enough. She got us a DIP the same day, the mortgage application was again processed on the day we advised her that we wanted to proceed. Valuation booked and Mortgage offer received within 8 days through Nationwide. Great communication from Katherine throughout. Already recommended Katherine to a friend who has expressed the same view.
Excellent, stress free service from Rob Plaistow who has great product knowledge and found the best deal for me.
What a total nightmare the mortgage lender has been. Rob, our mortgage adviser, has been there all the way chasing up the lender, keeping us informed and dealing with our stress! I would rate Rob and HQMF are 5 star and would totally recommend them!
We honestly wouldn't use anyone else - Rob Plaistow made initially getting our mortgage stress free, so when coming to re mortgage it was a no brainer of who we were going to use - safe to say the process once again has been seamless - Highly , highly recommend !
