Company Details

Fantastic customer service. Shower and taps arrived on time. Great quality. Very happy. Enki are very easy to deal with and very helpful.

Good selection. Very prompt shipping. I would use ENKI again in a heartbeat....

Very poor quality products. We furnished our whole bathroom with the Enki brass effect range. It looked great on day one, but after two and a half years of use some of the brass effect has peeled off the taps. However, my main gripe is that the brass effect shower heads have a one year warranty and appear to completely malfunction just after a year of use. I have just purchased our third shower head in less than three years. By next year when it will no doubt break, like the others, I am hoping I can replace the lot with something much better quality. I would not recommend these products to anyone.

Quick to deliver and respond to any queries.

Good quality

House of Enki provide a really nice range of attractive and competitively priced products. Order handling is great and shipping is very efficient - my recent order arrived the next day even though I was expecting 3 to 5 days delivery. I could track progress online. Couldn’t be happier.

I live in Australia and purchased mixer tap. The product arrived 4 days earlier than expected in great condition. The pictures on the web site do not do it justice. The support team were very quick in responding to my emails. From my experience I can highly recommend dealing with them. They will definitely be the first place I go when looking for another tap

Great service. Great prices and fast delivery. Thsnks

Hi, We were sent a tap with damage to the main body. When we sent images to ENKI they said that as we were outside of the U.K. we would need to pay full postage and packaging for the item to be replaced. I do not feel this resolution was ideal at all as it was their error for which they should be responsible to correct (apparently this is in the small print). They did agree to send a part so we could fix the tap ourselves - that didn’t feel ideal as we had bought as a single piece and would have to do our own repair but we accepted this. So beware of you are not in the U.K. you will have to pay postage and package for a replacement if you are sent a damaged tap!!

Great - Placed the order - Items arrived when you said they would - Thank you

Not even worth 1 star! Ordered WHB and Bath taps and both have came faulty and leaking everywhere. When I tried to asked for my money back they hit me with it’s been over 30 days since you purchased and we can only repair. Repairs to taps which are supposed to be brand new. If your looking for problems look no further than ENKI... stay clear!

I ordered some spare parts and they arrived very quickly.

fast delivery and good price

Extremely pleased with the tap unit. The company and staff were extremely helpful. Top marks all round!

Fast reply, uncomplicated article exchange

The standard of customer service is high, speedy and effective. Unfortunately, the quality of some of their products leave something to be desired.

Excellent value, helpful advice, and prompt continental delivery - good all round!

The taps have developed blotches underneath the finish and look very ugly and unsightly, for the price very disappointing.

excellent support! I have purchased a traditional brass shower set. After a while the shower valve started to leak a little. Customer support provided excellent instructions on how to check if the main cartidge is fauly or there is only some misalignement of the lever. After we found out that the cartridge is fauly they replaced the entire valve immediately. I can just say that many other companies should learn from them on how to do proper after sale support. Recommended.

Haven’t installed yet but they look great!