10 Discovery Way, Horam, TN21 0GE, East Sussex, GB
I always have great service from the HN team. I use the freephone number and the team member I spoke to recently was so helpful. She changed my email address as requested and helped me choose my free gift for renewing my membership. My order was taken efficiently and I received it less than 48 hours. I highly recommend Higher Nature, great products plus offers and discounts with membership.
My supplements arrived as promised. And they're great quality at a good price. So I trust Higher Nature. I couldn't get through the winter without my extra Vitamin C!
Great prompt service
Good quality products. Turns up OK and never had any problems. Have been using for some time. Can't always get everything, as some things out of stock. Also price's gone up a lot. But hasn't everything. Will keep using for general vitamins.
Alway very reliable
I have always found Higher Nature products and services excellent.
It feels different to a few years ago - don't feel so comfortable with it. Old voices gone - people you felt you knew. Often not got at least two or three thing I'm wanting.
Quick delivery of good quality products.
I ordered online and found the website easy to use to find what I wanted and delivery was quick. Very pleased.
Always great service at Higher nature. Excellent website, easy to navigate. Great prices too.
Great service and would recommend to there to get their omega 3 capsules from here!
got what i a ordered
Have been ordering same herbal remedies for the past 10 years - last year was the last time and last straw. Ordered, paid for 1st class next day delivery on a Thursday was not sent first class next day but instead arrived the following week, when questioned about as to why that was, a clearly unapologetic, ill mannered and socially awkward admin keyboard warrior named Kate Townsend- who proudly displays the title of “customer services specialist - yes plural which refers to her varied services she apparently delivers to the customers who pay the company she represents) does not embody the companies ethics and ethos. Replied it had been because I “ordered over the weekend”. As mentioned in other reviews when standards drop to such a low level - buy elsewhere as you do not want to find yourself wasting your fine energy arguing, correcting an entity that is as rude as Townsend who thinks they do not have to offer an apology or refund of the extra cost 1st class delivery as a minimum to a loyal customer. Some companies still do value long-standing customers and their business - clearly higher nature is not one of them as any of their replies to the rather regular bad reviews offer anything substantial in terms of wholesome explanation or a direct improvement plan for a once reliable customer friendly business. Mrs Townsend would be well placed in an area that does not require expertise in dealing with the public and subsequent complaints when things go wrong - a customer services “specialist” is meant to make amends with the wronged customer not antagonise them more. But then again, the company she works for doesn’t really care as long as they can take your money all they have are empty platitudes of a hollow sorry. Go elsewhere plenty of other opportunities to purchase. add addendum: of course, once one looks at the books- and companies house information- it seems the gentlemen involved trading now as “higher nature” having taken oveg the name is all - are the all in it for profit. Evidenced by the fact that mr Kevin Grant a South African national, mr geoffrey lockwood of the isle of man tax exile haven, have not got your health in mind, but profits and may I add no experience nor expertise in holistic healing nor interest.Both Appointed on the 22nd of August 2022 it is no wonder the ethos of the original business founders Mr. Wright and the sadly deceased Mrs Celia Wright (with a holistic healing background not financial gains) have been completely abandoned supporting the fact that they seem to have huge difficulties resourcing a lot of the products. I’m very certain they will try and block this entry as well as they do not want you to know the new business practices and why they are losing so many customers. Not only no stock but no clue. My information is from the government direct website gov.uk companies house anyone wishing to verify please do so under higher nature ltd.
All excellent, though I wish it were easier to take off the sealing layer under the lid of bottles of Fish oil. I can't get all off easily and then have trouble closing the lid of the bottle each of the many times I use it afterwards!
I've been a Higher Nature customer for a very long time. I always rely on Higher Nature for the quality of their products which seem to arrive very soon after I order.
The ordering of the vitamins was easy and the delivery quick.
Yes, very quick service, with everything intact. Thank you.😊.
Quick and easy to deal with Delivery within a couple of days
promt delivery, and the fact that the product is good
Fast delivery. Beneficial supplements