Company Details

Its been two months and my order of vitamins has not arrived. Unbelievable. No tracking nothing and the response time is awful too

Consider employing registered parcel services ASAP

The website is fairly easy to use. There are 2 ways of pricing one with P&P, one without. You can only see this in the basket page, would be better to have it in the body of the website, not at a later stage. Sometimes the delivery can be quick, sometimes it can be up to a month. We have had non delivery of goods, when raised with Health Monthly they have either sent a replacement or refund quite quickly.

This obviously a scam, I have never accessed this website or ordered any "supplements" Avoid, total scam.

I am stil waiting for items to be delivered.

No sign of my order ,, I ordered on the 15 th august ,, it’s now the 8th of October ,, and no word from anyone to explain ,

Item was resent free of charge as it never arrived in the initial order, so great customer care from Healthmonthly. The re-dispatched item arrived a month later, most likely affected by the covid-19 delivery restrictions and delays. Hopefully, the delivery times will be improved.

Never come across this before. One month ordered and still not in, in fact I am told to wait another month. And they ignored all emails for a month. Beware. Chaotic. Source else where.

I have been waiting since 14/08/2021 for health monthly to fulfill my order,still waiting,no explanation, as to, can it be fulfilled, why its late,is it out of stock,or when it will be delivered,nothing ,only an e-mail saying it should have arrived,annoyingly HM keep sending e-mails with all sorts of offers I dont want,NOT IMPRESSED.

Good customer service . Thanks

Very pleased with my amazingly priced products. Just shame about the long delivery time..

It used to provide great service. Since COVID the delivery is slow and the customer service is busy. However, their prices are still good.

I STILL HAVE NOT RECEIVED MY ORDER. I HAVE REQUESTED A REFUND TO NO AVAIL. SEND MY MONEY BACK. A VERY DISGRUNTLED CUSTOMER.

Good price on leading brands. Delivery time is a bit longer than my expectations, but at the end I received my order.

Never received my item! And they refuse to refund. I will NEVER buy from here again.

Order didn't arrive after waiting for two months. Refund issued.

One of the 2 items ordered, never arrived

I have regularly purchased Terry Naturally Curamin Extra Strength Pain Relief from health monthly for a few years now. Normally their service is very good and they promptly correct any mistakes. I understand that the pandemic has made things very difficult for everyone and as requested by their website have been very patient in waiting for responses to my recent emails/feedback on the following concerns. Unfortunately when I received order number 2159198 two of the 30 tablet bottles did not contain the correct number (stated number of tablets). The next order number 2167395 was placed when the website clearly indicated that the items were in stock. I then received an email stating that they are awaiting new stock and the item would not be delivered until 20/11/2020. This is not acceptable as the website information around stock levels was misleading. Also I was unable to access the 15% off using the Flash15 code at checkout. Whilst I have received automated emails that are not personalised to my concerns they all remain unresolved after waiting for a few weeks. I have been left with no alternative but to place this review in the hope that health monthly will respond and resolve these concerns.

Ordered product in mid August. It's now 7 October. Still waiting

I am extremely displeased with this company as I still haven't received my goods, even though I have chased them up a couple of times since I purchased the items on the 17th August, expecting a 2 - 3 week allowance due to the impacts of Covid but not 7 weeks. I've been very reasonable but now am seeking a refund for the goods.