Unit 2 Sutton Business Park, SM6 7AH, Wallington,
HDEWextra is an online retailer with a difference, we pride ourselves on impeccable customer service, we keep everything local with a small team who are able to give a personal service rather than adding you to a queue of enquiries. You are likely to deal with just one dedicated sales person throughout your shopping experience making things simpler and more efficient. We like to build a strong foundation of trust with our customers so that they are more likely to come back to us in the future.
Ordered £1100.00 of photo gear at approx 1000hrs monday am received this morning tuesday 1030hrs. All well packed and presented. Have read all the reviews mainly exellent. Equipment maybe grey import but i trust this company, they do explain their system if you care to ask. Own 3year warranty on cameras i think 1yr on lenses. They use a camera repair company in Glasgow who apparantly do quicker turnrounds than main dealers. thanks hdew again for prompt and exxellent service.
They are not even worth one star but that was the smallest that I could select. They are refusing to answer any of my emails when my purchased item is still under warranty. Avoid like the plague.
Awful this seller is a scam artist still not posted my item and very slow replies getting intouch avoid!!! Not sure he even has the stuff he lists
Ordered end of December with an ETA of 12th Jan. Almost a week late with no communication from the seller. I have attempted to make contact 3 times and have had no response. Furthermore, their Onbuy shop has now closed so I have no way of contacting them. Had to buy elsewhere as the goods are now too late. Customer service is not good at all!
3 weeks waiting for parcel, no way to track it Cannot contact as they don’t answer phone SOMEONE PLEASE TELL ME WHY MY RYZEN IS!!!!! SrgjhahahwhwhwbsvJjbzbakqkqbdbzkzja
Great service, item arrived swiftly, customer service responses super fast, will be returning. Thanks again!
Arrived on time in great condition
Product arrived within days . Very happy with it .
Good price, on time delivery. no problems
My grandson was looking for a Nintendo 3DS XL to replace his old one. The Nintendo shop were out of stock but were priced at £130. Amazon were selling them for over £200 and eBay were ridiculous. We even spotted one on sale for over £600 - and that was second-hand! We came across the website OnBuy and as we had not heard of this company sought out some reviews. After reading some very positive reviews, we went ahead and ordered the console for £142, which given the scarcity of the item, we thought was good value for money. Even better with free delivery. We were given a delivery date of between 2nd - 4th June and were pleasantly surprised when it arrived yesterday, 28th May. For a first-time experience, great service.
Delivery not arrived yet passed 2 deadline estimatations
Just a great service at a great price
Product exactly as described and delivered quickly.
Great product delivered on time! Boom 3 speaker works as described, recommend!
Delivery as promised, was kept informed through process.
Very happy with the product and the price, would use again and recommend
No item revived after waiting 4 weeks and after making a case the company responded with the courier has just informed us that your parcel was damaged and returned
Best price on the market and fast and free delivery! Really happy!!
Fast delivery, item as described. Best price I could fin online. Great service
Finding the part was easy, getting more info good, ordering easy. You only dropped a star because delivery was longer than expected even given the current situation. Overall a good experience but delivery could do with speeding up a touch. Thanks.
