Level 1, 244 Park Street, South Melbourne, 3205, Melbourne, AU
Life is complicated enough so why does finding the right energy plan need to be? At GoSwitch, we have one mission. To make the complex simple. So when you speak with us, we speak in your language, we understand your needs and energy profile, then cut through the complexity and offer a simple to understand energy plan. Then we top it all off by setting it all up for you. No paperwork, no more phone calls and hold time, done in a matter of minutes.
Very easy transaction
no 100%, good
Murat did provide a good experience who is very enthusiastic and passionate about his role. He did help reduce costs on gas but less so on electricity which is our primary source of energy usage. We'll give it a go for 6-12 months then touch base.
They gave me 12% off my bill with AGL who I already have Electricity with
Tried to sign me up to a different provider that was more expensive
Great representative on the phone. An asset to your company
A professional yet very personal approach from the team member that I dealt with
Good knowledge of different plans
Jordan, the person I spoke with on the phone was very helpful and personable. Great customer service
Good customer service.
the customer service officers, kerry and ronnie were very helpful
I could understand every word the young man said. He knew his job and was patient informative and not pushy. Excellent work.
Have never used a service such as GoSwitch before but was very impressed with the customer service rep I spoke to. He was very knowledgeable and helpful and explained everything very well....and I got a better deal for my electricity and did all the work for me with switching from my old to my new provider. Thank you, Michael, and GoSwitch
friendly phone manner easy to understand plans
Very helpful in finding us the best deal. Very pleasant to chat to too. Having just compared the gas charges I'm very happy that we should save this coming winter. Yet to compare electricity but solar feed in is good too. Wish I had tried GoSwitch sooner.
How helpful the young lady was, she knew so much about the subject.
Well for a start I could understand the representative. Everything was explained to me I was not made to feel that I was inconveniencing anyone or I was an idiot. The representative did not seemed rushed or on a dead line it was fabulous. Thankyou
Thank you very much
Quick & efficient
I received a call within 5 minutes of my inquiry and had a very helpful operator that assisted me with my query. Saved a stack of cash in the process.
