Bukit Batok Crescent 21, 658065, Singapore, SG
Conveniently Print High Quality Business Cards, Flyers and more Online ✓ Low Prices ✓ Free and Fast Delivery across Singapore ✓ Outstanding Customer Service
User interface was easy for a tech-idiot like me. Everything went smoothly, and delivery was on time.
Relatively fuss free and quick process. If only delivery could be set to a specific date and time would have been lovely.
I have placed my first order on the 09.10.2019. Printing quality is slightly below average, and the wording was slightly cut off at the corner. I thought it is a small issue and accept it (give and take). I have placed an additional 3 orders of total $200 for 900pcs of name card in Oct 2020. I have chosen a Translucent Name Card Printing Services - one side full colour and another side with a "print" to enhance the front white wordings since it is a transparent card). The 1st order was printed wrongly - one sided printing without white wording enhance. Took pictures and explained via email and the ordered was then being replaced. The same mistake occurred on the 2nd and 3rd orders. Pictures are also taken and explained via email. But this time, they claimed that the enhancement of the wording (which I have paid extra for) has been done on just one side, the same side of the card when printing of the name is done. This does not tally with what has been mentioned on their website and the name card designer that I have spoken with. I find that this is not acceptable and their way of handling the situation has caused frustration and they are not very professional. The last communication with them on this issue was last Friday which I have feedback with photos including the photo of the correst replacement name card for 1st order. Till today Tuesday evening, no one have contact me via email or phone. This have given me a thought that Gogoprint.sg might want to ignore this and not wanting to proceed with replacement. In term of handing the situation, the customer service (who is the same person that handle my 1st order) seems to be finding ways not to accept that the 2nd and 3rd order are wrong. Quality of the printing can be average, but I feel that if there is a mistake in the order, be good enough to correct it. Making different claims or finding way to cover or ignore this does not really help both parties. I feel I am being cheated and I thought it is good to share my experience. Delivery is fast as they courier the namecards from Malaysia KL.
Ordering online is a breeze with good follow up by customer service. Received my business card on time as per order. Print quality is good
Great experience. Very convenient as purchase, quote to delivery was seamless. If there are issues, however, they can take quite a while to respond but they always respond within 1-2days.
The whole process of transaction and submission of design and specification was smooth and instantaneous. The website is easy to navigate and adjust the specifications according to what you want. The delivery options are specific and informative, you could expect the product to arrive at the date you have selected. The product is exactly what I wanted and it is absolutely worth its price.
We are satisfied with the item that we ordered. The teams are fast responded and attend your enquiries in a friendly manner. The delivery process also very in time to your doorstep
Great customer service team - who helped me with a manual check up of my artwork (even before I ordered) and then help with the bleed area and eventually helped expedite my order in spite of a few changes. They have a hassle free, easy and a transparent process - right from the instant quote to online proofs to quick shipping.
Ordered countless times with gogoprint. Always prompt replies and pleasant conversations. Website is easy to use too. Fast delivery. Love it.
The service staff was very helpful in answering my questions over the phone, as I had quite specific technical specifications. There are options to expedite printing at lower costs, and the delivery date and time are as promised.
Prices were reasonable and the transition time was fast. It also include free delivery of item to your doorstep. Save me the hassle to collect from the office due to current COVID-19 pandemic.
Good quality artwork and efficient delivery
Quality of namecards were good, prompt service upon enquiries made, fast delivery. For the reasonable price charge, the overall customer service was outstanding. Thumbs up.
Fuss free and Efficient
Easy to order, instant quote, very competitive pricing and responsive to queries. Highly recommended!
Good quality printing and delivery service!
Ease of purchase, fuss-free, reasonable pricing and good quality! Oh, not forgetting on-point delivery
Very happy with the prompt and quality service from gogoprint. The people are courteous and professional.
Prompt in response to my enquiries and great assistant on my artwork with assurance on the delivery timeline .
Fast and efficient. I did my own design, so the only thing to do was to select the paper stock.
