Company Details

Ordered the u shape sofa in october.... they lied to me about delivery for nearly 8 weeks. Even thought I rung before I ordered and they assured me delivery would take a week I waited nearly 7/8 weeks. Then changed plans for delivery only for it to come on a different day. They promised me compensation which then took them another 6/7 weeks to give me (£100) my sofa is faulty and so uncomfortable as the cushions are dreadful you sit on them and you go down to the wood and the back ones are going saggy... I've now been emailing them for 2 weeks and just getting rubbish responses and no help. Spend the money and go to dfs don't waste your time as if something goes wrong they just fob you off with emails and do nothing to help. I'm now taking this further so I can go and get a new sofa that doesn't become faulty within 3 months of owning it.

Service was brilliant and efficient. Got my dining table earlier than i thought i would. Table was well packed and delivery drivers were courteous. Price was the best around. Thank you.

I had quite a tricky order, with 2 sets of furniture for 2 different sites. It took a bit longer than expected as they had to wait for stock to arrive. But the guys were always at the end of a call to reassure me. The delivery guys were also excellent and the furniture only took about 3 hours to set up at each site. I am very happy!

Quick delivery. Some of the parts not best quality, couple of cams snapped on me and no spares and so had to leave a couple unsecured until I could grab some replacements from Screwfix the next day. Would make all the difference if they just included a few spares. However, didn't take long to put together andis pretty solid bed that feels like for the money it will be a decent purchase.

Lovely products

Great furniture at great price.

Fast efficient friendly service both over the phone & upon delivery, constant updates on delivery.

good support and happy with the item

Thank you Ajaz for all your help. Love our manhattan extending dining table!

Good service, fast delivery

Rectified a missed item on first delivery and sorted out quickly with no fuss.

Ordered just before Christmas and my two chairs just arrived exactly as stated. Communication was great and questions answered quickly. Best price out there for the chairs I chose. Great company. Thank you Ajaz & team

Had great help, communication, good delivery drivers and pleased with furniture in walnut noche. A small problem, sorted with manufacturer and resolved immediately within a week. Pleased to have purchased and will be ordering wardrobe to complete set soon.

Excellent customer service for great products at a great price. Ajax and his team went above and beyond to source a N item not listed on their website and again offered these at a discounted price. Super delivery service also through Furdeco, planed to a date that suited me. All to be recommended.

Placed an order online ,always worrying when spending a lot of money from a company I’ve never heard of but furniture direct were great , from the initial order confirmation and communication about delays to items were faultless Received a telephone call the next day to say one of the items was out of stock till mid Feb Decided to wait for the second item Items were delivered as promised and packaged well minimal assembly required Can’t fault the whole process

Good communication.prompt delivery

Great product - bought to match other bedroom furniture ( perfect match ) Excellent communication Delivery team pleasant and helpful thank you

Best price available and safely delivered.

Excellent quality products, proper informed and prompt delivery. Will definitely use again

Great customer service, would definitely recommend