Company Details

Delivered on time with a phone call to arrange a date and time to suit. As expected prompt and polite, very helpful.

Whilst we recieved parts for two different wardrobes, the staff at FD were amazing and couldn't have been more apologetic or helpful in rectifying the situation. We are super happy with the wardrobe we ordered and despite there being an issue, because of their great customer service we will definitely buy from them again

I've been waiting for my dining table and chairs for a few month don't mind the wait but I've paid a lot of money and had no more advice on the item which is a concern they should of at least kept me informed what is happening very disappointed

Really good quality items delivered by a very helpful team

Good communication and delivery on time the delivery man was helpful and curtius

Very easy to order and was impressed by quick response from Furniture Direct as I had accidentally ordered two. Drawers arrived quickly and are exact match to what I already had. Would highly recommend this company

Not even got my parcel yet

Very poor service. I had to contact the company on multiple occasions to chase delivery. All 3 items of furniture were damaged. Supposed to be redelivered but only one item was redelivered. A real saga. Eventually accepted a discount on the other 2 items just to get it over with. Unprofessional throughout. I would not use them again.

Great service, and delivered on time.

It came very promptly and it was exactly what you saw I am absolutely delighted with it everybody comments and I put your name forward once again thank you

Good quality product at a fair price delivered quickly

Good communication, helpful staff, easy transaction,

Reliable and good Service. Very competitive prices.

Simple process,find what you want,pay and order it ,7days later they deliver it, no salesman pushing for commission just simple straight forward process,excellent.

Forget the Multi shop franchises, that churn out the same things, and charge you a fortune to deliver it. Great sofa, at a fantastic price. Excellent service, communication and delivered as promised, for FREE. I can't recommend highly enough

Absolutely amazing customer service!!!!! I have received wardrobe with a small damage (manufacturer issue). The response and solution came the same day, and issue was resolved very quickly. Highly recommended store******

The table had been mistreated in transit, Part of it had come apart, and a hinge was badly bent. I let the seller know and sent photos. They didn't even reply.

Took about 6 weeks to deliver. Driver wanted to dump a bedroom cupboard in the lounge. He insisted delivery instructions are on the website (I would have paid extra at the time of purchase if I’d realised) instead had to give driver £20 cash. He then roughly carried it upstairs. I only realised it was damaged when my partner came home and helped me get the cardboard off. Cardboard full of dust all over my house

All went well

Visted the showroom to check what they had and found some pieces that I liked that would fit in nicely. The prices and quality seemed to be reasonable so made an order for some cupboard units and drawers. Came within 2-3 weeks and happy with the choice i made and help from the staff.