, , Sheffield, GB
First Line Pods was established in 2019 and became the first online retail & distributor of the new modern smokeless products in the United Kingdom. Our growing range of reduced risk products includes modern and traditional oral products, which include nicotine pouches, CBD pouches and oral tobacco. We aim to rid the world of harmful chemicals introduced by smoking tobacco with better and reduced risk solutions as it is widely acknowledged that most of the harm associated with conventional cigarettes is caused by the toxicants in the smoke produced by the burning of tobacco.”
Great response and very quick delivery can’t fault them
everything OK
Very happy with purchase and prompt delivery.
Ordered two times both times have been great came on time and the quality is just great
Good customer service luv it
cheap as chips and quick delivery.
Very fast service (arrived next day by regular post). Good range of products. Some better than others, but you will always get that. Good range of prices to suit everyone. Will be using again.
I've been buying nicopods from First Line Pods for some time. In my experience with on line nicopod suppliers they leave the competition standing. A number of times I have been blown away by the speed and professionalism of the company. I was expecting to give them the inevitable benefit of the doubt with occasional mistakes that seem to be the norm from time to time with online ordering.. no such worries. My orders have been right, fast and efficient each and every time (I order my nicopods 20 boxes per order). Genuinely, for what it's worth I would have no hesitation in endorsing this company 100% A fan
They didn’t even come and can’t get refund brilliant customer service like👍
Avoid! Sent me the wrong products and still have not responded to me after emailing twice and sending a message through the website contact page. Mobile telephone number for customer service - this should have been a red flag - goes straight to voicemail. Took a chance as my usual website didn’t have the Nordic spirit pouches I use in stock but shouldn’t have bothered. No way to run a business.
Great service, fast delivery, helpful when contacted
Products arrived on time but communication is terrible . They never pick up the phone and they never bother to reply to any message on whats app.
They are the best at keeping items in stock. But I'm not happy with paying £7.95 for p&p I wish would just do a standard 24/48 tracked service. On notes I did ask if they could put on the package 'dont leave in the foyer' but they couldn't be bothered, I'm not asking for the fun of it, there is a reason, royal mail can't be trusted and leave £50 worth of stuff in the foyer to be stolen. So I pay for only tracked service they have so can intercept and go collect it from delivery office, but can't do that because First Line Pods don't tell you it's dispatched or the tracking number until many hours later (early hours), so next time I made a purchase I asked could they tell me sooner and in return they didn't confirm it was dispatched until 9:30am when parcel was already out for delivery.
Variety in option, and fast delivery
10/10 quick delivery and good pouches
Absolutely cracking, would highly recommend my mate david fell loves them too
Good ☺️☺️☺️☺️☺️
The costumer service is a joke, they didn't provide enough information for costums clearance so the package is stuck there. I tried to contact them on WhatsApp and by e-mail, no answer. I had to provide the documentation by myself to the authority. Let's see if they accept. Anyways, too much to do to order if you're from the EU.
Excellent company much improved fast delivery great prices
The delivery was too long
