9 Warwick Road, CV8 1HD, Kenilworth, GB
First Class Watches are fully brand authorised retailers of over 100 designer watch brands. We offer free first class delivery and a 30 day refund policy (extended during Christmas season) and you can make us an offer on most of our products. We take customer service very seriously so if there is anything we can do please don't hesitate to contact us! We have thousands of watches in stock for next day delivery from Maurice Lacroix, Raymond Weil, Junghans, Seiko, Citizen, Hugo Boss, Lacoste, Frederique Constant, Diesel, Casio, Rotary, and Calvin Klein as well as many more!
Great experience really enjoying my new watch.
Item delivered on time and well packaged
Easy to find & order the item you're after. Purchasing was fuss free & delivery was very quick.
I have ordered 44 mm size but received 45 mm
It was a good product as described, it arrived om time and the customer service is second to none, very easy to contact with excellent and knowledgeable staff. Highly recommended.
Arrived earlier then expected.
My order was dealt with care and customer service was the best.
Over 50 years ago I nearly bought the original Seiko Pogue on a run ashore from my ship in the Persian Gulf. I hesitated and bought a Citizen digi-ana and a ladies Seiko automatic for less than the Seiko cost, and have lusted after one ever since. The price and/or quality of used ones ruled them out, but now the reimagined issue hits the spot, it's beautiful and solar too which is great, I have a few Citizen eco-drives, but this Seiko is my new favourite. Great service from Fist Class Watches and the best price available too, thanks to 10% off for my first purchase.
Bought a watch as a gift. Brilliant service the images matched the item perfectly, delivery was very quick with regular updates on delivery times. Definitely recommend as service was perfect and the price of the watches is very competitive.
I made a purchase from Germany and had to receive the item as quickly as possible, the watch was intended for my father who had a birthday in the following days. My watch was sent by EXPRESS within a few working days. As the product was accidentally mixed up, they delivered the right one straight to Germany within 2 days (extremely quickly). Customer support was also in close contact with the pricing team. I have not experienced such a fast response time (sometimes only minutes/seconds) and target-orientated customer service from any company for a long time. Hats off to the colleagues in England/Birmingham and an extremely high recommendation from me. I wish I would know the Name of the ppl, who helped me along the way to make sure my Dad got his present in Time. If you are reading this thanks a lot! I hope you guys keep up the work! Yours sincerely
Top drawer experience with FCW. One might call it first class even ;-) and that would be exactly right. Excellent overall value and multiple options to choose was the starting point from an easy to navigate website. Tremendous value (price) was the next attraction to placing an order, but the real value comes post order with proactive communication, setting expectations and making the customer experience feel wanted and valued. In my case there was a multiple order, with one item (the Garmin EPIX watch) in stock and an additional titanium bracelet not in stock. So as not to hold deliveries up, FCW shipped the watch separately and a very short time afterwards the bracelet arrived. All excellent and very happy to support a local business with a strong, evident human touch as opposed to a faceless conglomerate that has you interacting with 'bots'. To end on a positive, my inaugural experience with FCW has been very positive, superb value, great comms, and a satisfied customer with a great piece of kit. Thank you!
Honest price. Great watch
There was a nice choice of items online and reasonably priced, the parcel arrived in good time and was nicely packaged, would definitely buy again.
Very quick delivery. The watch quality I was expecting.
Great company. Great service
Can only say good things about first class watches, always had a good experience using them, and I'll continue to use them, the team have looked after me whether it be getting a watch serviced or purchasing a new one, exceptional customer service and support, I'll continue to use this company and I recommend others do the same
Always great service. Always professional, friendly and reliable. Never had any problems. Thank you
Excellent customer service and unbeatable on price.
Gift for Christmas but as expected and super quick reliable delivery. Thank you.
Excellent service, so fast I had to rearrange my time to be at home!
