Company Details

Excellent service. Can’t recommend Phil and his team highly enough.

I just wanted to express my sincere gratitude to Phil and Steve who offered an outstanding service in opening up and lining a previously sealed chimney. They were a pleasure to have at our house and their careful refurbishment and installation of a large, antique marble fireplace was done with genuine skill and attention to detail for which we are extremely grateful. Outstanding.

It was great to see Phil again. He installed our wood burners and we make sure he comes back every year for their annual maintenance check. Phil works to the highest standards, everywhere is left clean and tidy and the stoves look fantastic when he’s finished. He’s a top bloke, too, with some cracking stories. Highly recommended.

Amazing service! Couldn’t recommend Phil more — knowledgeable and friendly - couldn’t have asked for a nicer guy!

Phil did a great job of checking and cleaning our chimney and wood burner. He covered the carpet and left the room clean. Payment is made online and we received an insurance certificate. We also get an automated reminder when it’s due to be done. Great service.

Excellent customer service, friendly, reliable, always clean & tidy and always do a great job.

Very professional, tidy and did a fantastic job. Firestone looks like new again. Would recommend!

Excellent professional service. Annual reminder is helpful, given that an annual clean is required for house insurance.

Always amazing service and a first class. Job from Phil - highly recommended !! Thanks for all your work at our place Phil and for looking after the log burner for us

Superb job on the chimney sweep, up to the standards that I know Phil and his team keep. Friendly, professional, thorough and with lots of helpful advice.

Quick to respond to my initial enquiry, flexible on when the work could be done, communicative throughout, and high quality work. Wouldn’t hesitate to recommend.

Really great service, elegant fires not only carried out the job, efficiently, professionally and to a very high standard they were also hugely helpful when giving advice and tips to help me with my open fire. I felt safe and well looked after.

Elegant Fires recently serviced our log work burner. They always are pleasant to deal with and efficiently and cleanly. I would not hesitate to recommend them.

Did struggle a little to get Phil to commit to a date for the job (obviously busy guy). When he gave me a date, he communicated well and did a great job on servicing log burner. 100% recommendations to anyone wanting similar service. Thanks

Phil is great and really proactive in communication of when we need the chimney sweep. Never a spec of dust after. 5 star service quick clean and efficient.

Excellent service and chimney sweep.

Efficient, professional and personable. I wouldn’t hesitate to recommend Elegant Fires and Design.

Thorough and clean!

Reliable and efficient and with real knowledge about safety and certification. Great service.

Great service. Phil has kept our wood burner working great over the years with annual maintenance. He recently installed a new flue liner, plate and stove for us and all the work was carried out to a high standard and the finished result looks and works great.