Chester House, 1-3 Brixton Road, SW9 6DE, LONDON, GB
What a shambles and I’d like to raise a complaint to be honest you should have contacted me immediately there was an issue as per your website says and you didn’t and then offered a 10 pound voucher as a goodwill gesture. I’ve had numerous different emails with times dates and delivery times and a tracking number and a cancellation email before the tracking number came through The very least you could have done is sent it free of charge and got a positive feedback instead I wouldn’t even look at website again You should have refunded the shipping fee not offer a voucher for a company that doesn’t know what’s going on According to dpd 2 orders have been sent and cancelled so I received 15 emails about this dreadful experience Beware company says shipping methods available to you will be displayed at checkout but actually can’t fulfil the service. Mentioned somewhere on site apparently I didn’t know that as the method I choose was available Customer service appalling didn’t know what was going on just that he had an issue getting the order through so why wasn’t I contacted as per your promise on your site. The customer service gentleman said it could be delivered Sunday. No dpd don’t deliver on a Sunday but again apparently edible blooms can deliver on a Sunday as ‘they can push it through’ no the emails received with 2 order Numbers say one delivery Monday one Tuesday and a voucher offer is an insult
Edible Blooms offered a good choice of gift, my order was easy to place, item delivered in the timeframe requested. Recipient was delighted with the ‘bouquet’. Thank you team.
We ordered edible blooms for our friends over Christmas and they all loved it! Brilliant service, prompt delivery. Thank you for making the festive season special.
Great service. Well done, it was the perfect present. Thank you.
Thank you for your wonderful customer care!!! I will recommend and use your small local business in the future.
Easy to order. Delivered on time. I can’t comment on the presentation, as were sent as gift to family members some distance away. Not had a chance to properly catch up with them to ask their opinion. Until I hear otherwise, I am happy to endorse this service. I sent the chocolate bouquets.
My friends absolutely loved their chocolate flower arrangement. They were blown away infact. The named Ribbon added an extra special touch. Will definitely use again
Delivery was efficient however the bucket for the Prosecco was leaking on both of my gifts so that was disappointing
Very good value for money fast delivery lovely display very happy with my purchase
Great service and quality! Placed my order from the US last minute and it was quick and easy. Delivered within 3 days. Thank you!
Good service. Would prefer for future orders.
All good. Very good service amd communication.
The recipients were thrilled
Incredible design, selection and value. The perfect gift is Edible Blooms. My mom was thrilled to receive it and the value was great
Great service
Ordered a bucket of chocolate's with two mini prosecco's for a dear friend who lost their mother. It was packaged very nicely and delivery was literally the next day. I would recommend this service to anyone for any occasion.
Recipient was delighted. I found your service excellent.
So good my mum inlaw loved the xmas tree
Lovely gift for my niece delivered on time and definitely put a smile on her face
Prompt & efficient delivery service