Company

East Coast Appliances

Ipswich road, CO4 0AF, Colchester, GB

About East Coast Appliances

Welcome to ECA, we provide affordable and reliable white goods repairs with over 10 years multi-brand experience within the industry! We believe in quality of work and will always aim to deliver the best possible job. We're reliable and you can rest assured that you're in good hands with our services. We repair almost all makes and models and offer a 3 month guarantee on our work. We're based in Colchester and cover the surrounding areas, please phone or message to book us in today!

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Steve Thompson 13 March 2024, 21:52

Super professional - very happy with the service

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Kirsten 05 March 2024, 18:50

Doug came out to fix our dishwasher which had a leak according to the code. Doug came out and sorted it out. What a nice guy - tidy and organised - understands the value of customer service. I wouldn’t hesitate to call him out again if any other machine fails. Highly recommended

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N L 23 February 2024, 00:58

Contacted Doug as washing machine was making odd noises. He was very professional and polite. He explained the problem and options however what impressed me is that he was not trying to make money out of me. I would definitely recommend him to anyone

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Nancy Eachus 16 February 2024, 18:28

We were recommended to East Coast Appliances by a friend and we are so pleased that they did. Our dishwasher suddenly stopped working after 12 years of hard work and Doug came the next day. He is very personable and told us that two main components had failed. It was repairable but probably not worth it. He was not at all pushy and left us to decide what we wanted to do. Because of this we chose to get him to replace it. We found he was also very competitive price wise and took a lot of care and attention when fitting. We will definitely be using this little gem of a company again. Thank you Doug and Hannah.

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Nicola Ellen 13 December 2023, 01:44

Really friendly and good service He came to look at my washing machine and gave me honest advice about cost of repair

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Mr George 03 November 2023, 19:50

Good and friendly service and fixed our range oven first time without any issues. Many thanks

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customer David 20 October 2023, 15:12

The company engineer explained what had happened and fixed the washing quickly, cleanly and with no mess, excellent service would recommend to all.

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Jean Campbell 08 October 2023, 19:11

Doug replaced the heating element in my Zanussi oven. He arrived promptly, carried out the repair and left everything clean and tidy. He had previously repaired my dishwasher and so I knew that he was both personable and reliable. I would wholeheartedly recommend East Coast Appliances.

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Mr Chowdhury 09 September 2023, 22:01

Disappointed that immediately upon arrival, the technician said he can't work on the gas hob part of the cooker, only on the electric oven part of the cooker. This was not made clear to me when booking for the service. Now I would have to pay for another call out charge for a gas guy. Update after reply: Yes, I got an invoice and payment was made to your Lloyds Bank account.

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Darrin 26 July 2023, 20:28

Excellent job. Quick, efficient, fixed the appliance and put everything back nice and tidy. Very impressed.

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Joe White 07 June 2023, 20:51

The service we received from East Coast Appliances was exceptional, Douglas was on time/ very efficient and knowledgeable/ and carried out the work to a very high standard. Will definitely use this company again

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cmp 06 June 2023, 01:40

Douglas solved our problem really quickly and did a great job. Very old dishwasher had to come out, new one fitted, without destroying non-standard kitchen units. He made a difficult job easy and supplied a great dishwasher, took away the old one, all done efficiently. A lovely man I'd happily use again except that might mean the dishwasher not working.

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Nicola Rosewarne 20 February 2023, 23:08

Really friendly and helpful team, did a great job fixing our much loved dishwasher. Would definitely recommend!

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Robert Morris 19 January 2023, 17:11

had a defective 3 year old samsung tumble dryer, I didn't have to wait long & Doug arrived, diagnosed the issue quickly and fixed the dryer. Very knowledgable, friendly and prompt. would 100% recommend east coast appliances and will in the future.

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Amy McGlynn 18 January 2023, 19:30

On time, friendly and got the job done quickly. Reasonably priced, and loved my dogs.

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Emma McGregor 05 December 2022, 19:29

Oven died Thursday night. Called them Friday morning and Doug was here at 11am Monday. Had the element in his van, installed, tested and cleared up within minutes! Super-friendly team, both on the phone and the engineer. Highly recommended.

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Scott Hensley 17 November 2022, 00:03

A prompt and professional service, would definitely use again and recommend

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Laura Amy 28 September 2022, 21:45

Great service, found the fault and carried out the thermostat repair in a timely manner. Competitive prices and honest service provided. Much appreciated.

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Melissa Dove 05 September 2022, 17:34

Great to hear my Miele washing machine squeak could be easily solved by Doug . Delighted with rapid, courteous and knowledgeable service . I would recommend this company to anyone.

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slav koshonko 29 July 2022, 21:35

High quality repair provided by East Coast Appliances with very reasonable pricing and waiting time.