Ipswich road, CO4 0AF, Colchester, GB
Welcome to ECA, we provide affordable and reliable white goods repairs with over 10 years multi-brand experience within the industry! We believe in quality of work and will always aim to deliver the best possible job. We're reliable and you can rest assured that you're in good hands with our services. We repair almost all makes and models and offer a 3 month guarantee on our work. We're based in Colchester and cover the surrounding areas, please phone or message to book us in today!
Had East Coast Appliances out recently to repair my washing machine which had started leaking. Called the company mid day on Monday, and after giving a description of the problem over the phone, was given an appointment for the next morning. Can't fault the service. Problem was fixed quickly and my washing machine was back to normal within 24 hours of it malfunctioning. Polite, punctual, informative and very reasonably priced (the same service would have cost double the amount if using one of the larger, well-known companies). I would definitely use East Coast Appliances again. I'm so glad I contacted them instead of rushing out in a panic to buy a new washing machine!
We have recently had an issue with our washing machine not emptying the water from the drum. They were able to come Out very quickly and resolve. We were surprised how quickly they managed to get to the bottom of the issue by listening to the sound of the machine. I would fully recommend this company. Very professional and easy to get hold off and get an appointment booked in. Also very reasonably priced call out fee
Highly recommend this company for any appliance repair. Very professional, knowledgeable and friendly.
I had issues with my washing machine and I called. Douglas came in and got it sorted out. He was friendly, kind and polite. He instructed me the best way to use the machine in other to avoid issues in the future. I am really happy with the company and this is the second time visiting me in a months and they have no issues with it. I will always call them with any appliances.
Very likeable engineer arrived in the allocated time slot. He managed to fix the issue, taking the necessary due care and attention during the process. Happy to recommend this business after a very positive experience with both the engineer and his colleague in the office.
This company is 100% a customer recommendation as over the past 3 months, I've had multiple issues with 2 separate cookers but this company has gone above on beyond to help me get a new cooker and they installed it all for me and left there work area tidy and clean also office staff are excellent with communication and understand you're issues and help no matter the issue or repair so I recommend this company to friends family and anyone else who needs appliance repairs.
Applied online on Sunday, had response next day (Monday) lunchtime to clarify. Turns out part wasn't in stock, but quick response & had an appointment set for Wednesday of same week. Fitter was enthusiastic, polite & efficient; old piece removed & replaced in approximately 30mins. Broken element taken away as well. Thoroughly recommended. 1st class.
Used twice and always great service
Fantastic service and communication. Very quick response to all contact. Have had diagnosis (terminal) to quote to new install within 3 days. I would highly recommend East Coast Appliances and will be keeping their details for future issues!
Our freezer was having problems maintaining temperature. East Coast Appliances fitted us in ASAP, provided guidance and options, we proceeded down one route and it was done very quickly. Through out they were pleasant, helpful, and trustworthy. Aiming to use them for applications going forward!
The whole process was really easy. Prompt, friendly, value for money and gave advice freely. Took care of my property. Will definitely recommend to a friends & family
Excellent advice and installation of my new washing machine. Very happy with the professional service - will definitely use them again.
After a few issues with communications (hence the four stars rather than five) … Had to chase twice to see if they could repair our dishwasher Agreed to an earlier appointment time but Doug arrived for the original appointment time … we were very pleased with the way Doug dealt with the problem (new heat pump required). They'll be our first port of call next time we need something repaired.
Hannah and Doug were great - really quick to get back to me to arrange a visit and Doug arrived with the part for my dishwasher and mended it first thing.
I got an appointment quickly. The issue with the fridge was quickly identified and resolved. I felt he went above and beyond what was expected to ensure customer satisfaction - would highly recommend!
I was able to quickly get an appointment and the engineer was super....kept me fully informed as he investigated why both my tumble dryer and warming drawer weren't working. Tumble dryer fixed immediately as the part was in his van. Have used East Coast Appliances before and always recommend them.
Very friendly, very efficient and quick to repair. We didn't need any spare parts! So very happy all round. Thank you!
Very happy, fast call out appointment, diagnosed the problem and had the replacement part on the van, washing machine up and running again with in the hour. Very good personal service and at a fair price. When needed will use again. Recommend
Doug fitted us in before his work day due to being told we had been messed around before. He fixed the washing machine, cleaned up after himself and was super helpful. Great service and I’m very happy to have a working washing machine. I would highly recommend.
Came out today to repair our extractor fan over the job. Explained the process and it seems to be working now. Have already recommended to my parents for their appliances- cheers!
