Windmill Barn, Hampstead Farm, RG9 4LG, Binfield Heath, GB
Excellent! Our child loves the bike, its like no other on the market. Early rider are a great business to deal with, would recommend!
The delivery process and service is a mess. I ordered 3 Items: ER Handlebar grips, bolts and saddle. After a week I received the parcel, but I had to pay custom fees the postman, which I was not aware of and had either the information (from early rider team), nor sufficient money at home. No credit card was possible. So, the postman took it back to the office, which took another two days due to process to get the parcel. When I get it I realized, that only two items were inside and the saddle, which was planned to be the easter present for my som was missing. The Service Team promissed me to send the Item right after I contacted them. But since then no information about the sending status or reimbursement of my money. I didn't expected such a mess from a company, which I was thinking produce qualitative products. Please fix this issue
Excellent communication and super quick delivery coupled with a fantastic bike. Thank you
Quality product, ultra fast delivery, refunded me some shipping costs without being asked. The design that's gone into the super velio is really high quality. Very very happy, would not hesitate to purchase again
These bikes really speak for themselves there absolutely stunning to look at well built and also lightweight there’s no other kids bikes out there that compare in my opinion also really good sales team and great owners
We recently received our Hellion X20 - it arrived super quickly and is such a fantastic bike! High spec components and build quality make it so easy and nice to ride. It’s our sons second Early Rider, we wouldn’t buy anything else. We can’t get him off it!
I was recommended this company from multiple friends so I knew it was going to be good. However the bike has exceeded expectations and I’m so so happy with it. Build quality, design, weight, accessories, postage time and help from the staff via Instagram were all perfect. Thank you so much.
Delivered on time,the build quality is superb! Deffo will buy another when the grandsons ready for an upgrade
Excellent customer service from Jake and spares support. Great quality bikes worth every penny!
Amazing product, Customer service is 100% My son loves this bike. Well done to the team at early rider What more can you say.
What a wonderful experience! Thank you so much
Item was sent out quickly.The product is excellent and very well made.
Customer service managed to find a bike in the Asia pacific that was available. They went to great lengths to put me in touch with the holder of that bike and arrange purchase, transfer and shipping. Truly amazing customer service!
Very helpful.
Bonjour, Nous avons un vélo earlyrider dont les vitesses ne marchent plus. D'après le réparateur il est impossible de se procurer les nouvelles pièces ! Je ne comprends pas la stratégie de durabilité d'un vélo qu'on ne peut pas réparer !? Cordialement, Eric du P Wir haben ein early rider Fahrrad, dessen Gangschaltung nicht mehr funktioniert. Nach Angaben des Reparaturbetriebes ist es unmöglich, neue Teile zu beschaffen! Ich verstehe die Nachhaltigkeitsstrategie eines Fahrrads, das nicht repariert werden kann, nicht!? We have a earlyrider bike whose gears no longer work. According to the repairer it is impossible to obtain new parts! I don't understand the sustainability strategy of a bike that cannot be repaired!?
The usual great service from Early Rider - sure, it’s not the cheapest, but the quality is superb. For those that know bikes, this is decent adult quality in a kid size/shape and for those that don’t really know bikes but found ER on google - can’t recommend them highly enough. Remember that for learning to ride a bike especially, the fit and ensuring your child feels comfortable and therefore “safe” is so important. I won’t bleat on, I only bought some pedals this time round but would buy another bike from them in a heartbeat rather than the usual generic heavy steel monstrosities you so many kids struggling on (and their parents then struggling to carry when the kid has long since thrown a strop and refused to pedal another inch…)
We live in Kenya and I think that these are the best bikes available for children that I have found anywhere in the world. They are lightweight, well designed and well spec'd. We have owned five as a family, which have served our three daughters growing up. They perform really well, they last, and they have a very high resale value. ER's customer service is also first class.
Our son has the Bella velio. He's only just starting to crawl but it is fantastic for his general coordination and balance. The bike is out of this world quality and almost verging on a work of art. The components are really high quality and it looks fantastic. Setting it up was easy and it will be fun watching him scoot round the house when he's old enough. Fantastic product
Excellent & speedy service
The staff were super friendly and helpful in arranging a trial and then answering our questions and advising on the best bikes for our boys. Our boys loved trialling the bikes to make sure we got the right size etc for their height and ability. We had our bikes delivered by Kenneth who went out of his way to assemble the bikes and deliver them to make sure it was delivered in time for our son’s birthday. Super helpful and kind. The bikes themselves look fantastic and are nice and light.
