Unit 1, AMC Business Park, 12 Cumberland Avenue, NW10 7QL, London, GB
Door Entry Direct is your leading destination for Door Entry solutions. With over 30 year's experience in the industry, we're here to help the trade select the best product for their needs, and set them up for a successful install. Working with all major manufacturers means we offer unbiased advice, and an unrivalled selection, with the largest stocked range available in the UK. We also manufacture our own range (SRS), giving us advanced product insight, and offer value-added services such as bespoke panels and panel engraving.
Great communication, thanks to Gary who kept me informed with any issues and delivery times. I would recommend this company
Communication good
Quick delivery, quality products, all good!
Good selection of equipment and very rapid delivery.
Excellent delivery time but the delivery person left the box behind the dust bin and left no card to say where the box was. When I found it the box was soaking wet. This I was not happy about
Great service, super fast delivery, well stocked.
I spoke to a sales representative who suggested the required part and the Item arrived on time and fitted easily
Quick service and perfect fit. This door unit works fine and does what it’s supposed to do.
Have used door entry direct for the last couple of years and they always deliver. The parts arrived very quickly and were correct as always.
When ordering the Access Control Cards, the website stated that these were in stock, and would be next day delivery. However, after placing the order the dispatch date was 5 days later than expected.
Order and delivery were dealt with quickly and efficiently very impressed
Good price and fast delevery
Went over the top to get me what I needed quickly Fantastic crew
Delivered on time. Exactly what I required. Easy website
Still waiting for a call back from technical support nearly two weeks later! Really disappointed with the service from Door Entet Direct after purchasing a keypad from them , I needed technical support on a Friday. Called them and told someone would call back by their sales department, but am still waiting. Had to go to NACD and get another keypad urgently, who have great technical support.
I reported a small defect with one of the items I was shipped. It was the manufacturer's fault not Door Entry Direct's fault. I wasn't expecting a replacement or any compensation but they called me and wouldn't take no for an answer and sent me a replacement part right away. Top notch customer service. I am a repeat customer, great prices too.
Emailed to say delay from manufacture . Item arrived within stated delivery date.
My order arrived just in time but, although, I paid for 1 day delivery, it was ordered Sat 11th but arrived Tiesday 14th; maybethe 0ne-day is not meaningful over the wekkend.
Excellent communications very fast Delivery brilliant company to shop from
Excellent service, ordered mid afternoon and arrived next day. What more could you ask for.
