Company

CyberPowerPC UK

Unit 4 Queens Park, Team Valley Trading Estate, NE11 0QD, Gateshead, GB

About CyberPowerPC UK

World Leading System Manufacturer 25+ Years Experience Next Day Options Available Finance Options Available Flexible Payment Options 5 Year Warranty Lifetime Technical Support Built & Shipped from the UK Experienced UK Support Team FREE UK Mainland Delivery

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Mathew 21 December 2024, 19:17

The online process to select and build the PC was easy and informative - calling customer support to clarify a few things was quick and easy. The machine arrived in good time and was well packed. Unfortunately there was an issue with it which meant it had to be returned for a fix - this was done without fuss and the turnaround time was quick - no issues since and i'd happily have confidence to purchase again.

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Jay 20 December 2024, 20:55

Great customer service, cheapest price I could find, was cheaper than sourcing the parts myself. Paid for Saturday delivery, courier didn't deliver, so contacted CyberPower and they refunded the delivery cost. Would buy from again.

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David 19 December 2024, 23:41

I had an issue with the DPD delivery but CyberpowerPC reacted promptly and rescheduled the delivery very quickly. Many thanks to Dave and Jacob.

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Gabriel 18 December 2024, 22:42

During Black Friday, I bought a pc, and I was unsure at first, because it is my first powerful PC (so to say). I did research on almost every component the PC had, and looked at other people buying PCs from cyberpower. Everything went fine, I got a monster PC, excellent service and I could not be happier. I hope this review helps you in your decision.

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Bevan Anley 18 December 2024, 19:17

10/10 experience with CyberPowerPC UK I had an issue with my pc when it arrived, Dave replied quickly to my concern and helped me sort it out in a matter of moments The customer service from them was exceptional! I would not hesitate to recommend CyberPower to anyone looking to build or buy a new pc Thank you all once again for a great experience

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Hayley Lucas 18 December 2024, 04:41

Awful company and even worse customer service! Lose your items worth hundreds of pounds and then refuse to refund or replace until their never ending investigation is complete, which the change the timescale of depending on their mood it seems. They then state they will never refund. No understanding of business or law. An utter disgrace and ruined Xmas for a severely autistic child and left him without his means of schooling. Absolutely no care.

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jeremy phan 18 December 2024, 00:43

Update: i have received my system and sorted everything i needed on time, after a little delay the customer service given to me was on point to make sure i get my system before i needed to fly out. Thanks a lot and sincere apologies for being a little difficult, just needed it before i go. thank you guys. Shout out to Alan!

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Mrs Magdalena 17 December 2024, 22:48

Very good service and quick delivery

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Max 17 December 2024, 18:25

Nice easy and simple 👍🏻

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Connor 17 December 2024, 17:31

I’m c shipped later than estimated delivery date but the customer service number I rang helped greatly

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Hannah Sherwood 17 December 2024, 03:55

I highly recommend CyberPower. This is my sons second PC from from CyberPower, the first pre-bulit, 2nd custom built. He is so happy with it. It comes fully ready with additional virus protection etc. Their customer service goes above and beyond. Do NOT order through Amazon, go direct!! You won't regret it. Real people ready to assist and support you. Thank you so much.

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Ashley Bollard 17 December 2024, 03:33

Really happy with everything to do with my purchase . Haven't felt the need to doom scroll looking for something else to make me wish I had bought that instead. Honestly everything went smoothly and for the 1st time ever I can praise the delivery company because they did things properly and found a neighbour to leave my parcel with and left a note to let me know. Big 😀 from me .

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Connor Zayne 17 December 2024, 02:41

The Laptop I ordered came quickly, worked wonderfully, and hasn't had any issues. Would definitely recommend to anyone looking a new PC.

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Taha Sheikholeslami 17 December 2024, 01:45

I really liked the way that they had full descriptions telling me where and when my pc will arrive. Genuinely impressed!

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jacob 17 December 2024, 01:44

PC shipped fast and customer support was great. Hayden B. did a great job responding.

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Ashley 17 December 2024, 01:06

Was really good service only issue was expecting the pc oon the 12th and recieving it on the 17th

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Ben 17 December 2024, 01:06

Got lied to and messed around with the pricing abit so not to happy with that but in terms of helping me fully customise and find the right pc for me the guys in discord were amazing. The actual communication from the company themselves is pretty poor and had a few problems through the whole deciding what I want process but all in all wasn’t too bad just would be a bit careful about what you get told in terms of pricing. 👍

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Harry 17 December 2024, 00:57

Don’t know why your asking for a review I’ve not had an update on where my pc is in 10 days

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Connor Ibbs 16 December 2024, 21:52

Had my pc for three years first two months it stopped working. To this day it sits in my loft. Never buying from this company again.

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Harry Lack 15 December 2024, 21:34

Arrived a couple of days later than estimated due to the Christmas rush which is understandable, but absolutely cannot complain. The PC looks amazing and runs really well. Very reasonably priced and easy to set up. Tracker is very useful and explains what happens at each stage of the process, and gives an estimate of how long each step takes. I look forward to getting used to my first gaming PC.